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CustomersSibyl Kiehn V

Sibyl Kiehn V

drew_miller14@gmail.com
Tickets45Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Average. Got a partial refund instead of full and didn't really get why.41861847Question about product ingredientsSibyl Kiehn VDr. Mandy McLaughlinMar 28, 2026, 7:52 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.35352881Item authenticity concernSibyl Kiehn VEula McKenzieDec 28, 2025, 2:21 PM
2/5The refund still hasn't been processed and it's been two weeks.21703944Refund not receivedSibyl Kiehn VJulie HodkiewiczNov 28, 2025, 11:16 PM
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.04980671BOPIS order cancelled at storeSibyl Kiehn VKip Schroeder IVSep 23, 2025, 12:31 AM
10/11The selection, the service, the app — all top tier.66485002Influencer code not workingSibyl Kiehn VChaz RennerJul 19, 2025, 6:39 PM
5/5Such a delightful first impression. Already shopping.42517248Loyalty points not postingSibyl Kiehn VKatrina JohnsJul 1, 2025, 1:55 PM
5/5Helped me redeem a gift card that wasn't scanning. Sorted in one chat.39483086BOPIS pickup not readySibyl Kiehn VLeonard Waters-HowellJun 28, 2025, 12:41 AM
10/11Tell everyone I know to shop here. Best beauty retailer, hands down.17401354Question about product ingredientsSibyl Kiehn VIgnatius CummerataJun 13, 2025, 12:36 AM
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Properties

Customer
Name
Sibyl Kiehn V
Email
drew_miller14@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
10,280
Lifetime spend
—
Last purchase
May 1, 2026
Skin tone
—
Foundation shade
36C
Skin concerns
fine-lines, redness, dryness
Allergies / restrictions
paraben-free, nickel-allergy
Favorite brands
—
YTD spend
3,832
App installed
No
App last opened
—
Email subscribed
No
Marketing segment
active
Last purchase amount
48
Total orders
52
Preferred category
—
Tickets
Tickets
45
Last seen
Apr 21, 2026
Responses
Avg rating
5.38