Sibyl Kiehn V
drew_miller14@gmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 15511007 | BOPIS order cancelled at store | Closed | Low | Sibyl Kiehn V | — |  Steve O'Conner | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 25, 2026 |
| 03938669 | Shipping cost question | Solved | Low | Sibyl Kiehn V | — |  Kip Schroeder IV | Chat | — | 2d 23h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - |
| 60827122 | Address change after shipping | Closed | Normal | Sibyl Kiehn V | — |  Eula McKenzie | — | 1d 4h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 29, 2026 | |
| 41861847 | Question about product ingredients | Solved | Normal | Sibyl Kiehn V | — |  Dr. Mandy McLaughlin | shade-matchappbopis | 21h | ●Responded | 3/5 | — | — | Mar 26, 2026 | - | |
| 93040817 | Foundation match help | Closed | High | Sibyl Kiehn V | — |  Amely Pacocha | Chat | bopisfragrance | 2d 6h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Apr 1, 2026 |
| 19722106 | Refund not received | Solved | Normal | Sibyl Kiehn V | — |  Mr. Skyla Trantow | loyaltyshade-matchrefund | 2h | ⊘Not fired | — | — | — | Mar 15, 2026 | - | |
| 78488295 | Shipping cost question | Open | Normal | Sibyl Kiehn V | — |  Miss Amber Hintz Sr. | shippingsamplesapp | - | —Skipped | — | — | — | Mar 7, 2026 | - | |
| 88094165 | Question about product ingredients | Solved | Normal | Sibyl Kiehn V | — | Kip Schroeder IV | Chat | samplesshade-matchrefund | 4d 9h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - |
| 42252596 | Birthday gift not received | Solved | Low | Sibyl Kiehn V | — |  Mr. Lonie Hudson | samples | 9d 15h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 42530643 | Foundation match help | Solved | Urgent | Sibyl Kiehn V | — | Mr. Lonie Hudson | Social | — | 16h | ⊘Not fired | — | — | — | Feb 25, 2026 | - |
| 48581595 | Allergic reaction concern | Closed | Normal | Sibyl Kiehn V | — |  Katrina Johns | Chat | samplesapp | 3h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 21, 2026 |
| 52335182 | BOPIS pickup not ready | Solved | Normal | Sibyl Kiehn V | — |  Vilma Gusikowski | refund | 1d 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 54145287 | Order arrived damaged | Solved | Normal | Sibyl Kiehn V | — | Kip Schroeder IV | loyalty | 5h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 35352881 | Item authenticity concern | Solved | Low | Sibyl Kiehn V | — | Eula McKenzie | Chat | — | 2d 11h | ●Responded | 4/5 | — | — | Dec 24, 2025 | - |
| 43219893 | Allergic reaction concern | Pending | High | Sibyl Kiehn V | — |  Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Dec 22, 2025 | - | |
| 37914796 | Refund not received | Closed | Normal | Sibyl Kiehn V | — | Steve O'Conner | Chat | shade-match | 9h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 15, 2025 |
| 21703944 | Refund not received | Closed | Normal | Sibyl Kiehn V | — |  Julie Hodkiewicz | Chat | — | 2h | ●Responded | 2/5 | — | — | Nov 28, 2025 | Nov 29, 2025 |
| 33504787 | Wholesale order question | Closed | Normal | Sibyl Kiehn V | — | Mr. Eliza Gerhold IV | Social | — | 17h | ⊘Not fired | — | — | — | Oct 30, 2025 | Nov 4, 2025 |
| 88301035 | Discount code not working | Pending | Normal | Sibyl Kiehn V | — |  Mr. Cade Senger | shade-matchinfluencerapp | - | —Skipped | — | — | — | Oct 13, 2025 | - | |
| 63671940 | Store experience feedback | Solved | Low | Sibyl Kiehn V | — |  Ignatius Cummerata | influencervip | 1d 13h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 39148910 | Return after 30-day window | Solved | Normal | Sibyl Kiehn V | — |  Darryl Jacobi | Chat | returnswholesaledamaged | 7h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 04980671 | BOPIS order cancelled at store | Solved | Low | Sibyl Kiehn V | — | Kip Schroeder IV | Phone | loyaltysamples | 6h | ●Responded | 4/5 | — | — | Sep 22, 2025 | - |
| 71559524 | Klarna / Afterpay split issue | Open | Low | Sibyl Kiehn V | — |  Jacklyn Dare | damaged | - | —Skipped | — | — | — | Sep 19, 2025 | - | |
| 78400362 | Gift card balance question | Solved | Normal | Sibyl Kiehn V | — | Jacklyn Dare | gift-cardreturns | 12h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |
| 31807688 | Wholesale order question | Solved | High | Sibyl Kiehn V | — |  Oscar O'Hara | vipapp | 2h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |
| 40156947 | Insider tier issue | Open | Low | Sibyl Kiehn V | — | Mr. Skyla Trantow | loyaltywholesaledamaged | - | —Skipped | — | — | — | Sep 4, 2025 | - | |
| 90879618 | Question about product ingredients | Solved | Normal | Sibyl Kiehn V | — |  Yazmin Jast | — | 1d 12h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 21952386 | Insider tier issue | Closed | Low | Sibyl Kiehn V | — | Jacklyn Dare | vipappbopis | 20h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 25, 2025 | |
| 96599252 | Gift card balance question | Solved | Normal | Sibyl Kiehn V | — | Amely Pacocha | shade-matchloyalty | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 09706020 | Klarna / Afterpay split issue | Solved | Urgent | Sibyl Kiehn V | — | Amely Pacocha | — | 10h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 81375332 | Restock alert for backorder | Solved | Normal | Sibyl Kiehn V | — | Dr. Mandy McLaughlin | — | 1d 23h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 89391795 | Store experience feedback | Solved | Normal | Sibyl Kiehn V | — | Miss Amber Hintz Sr. | Chat | — | 2d 10h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - |
| 66485002 | Influencer code not working | Solved | Normal | Sibyl Kiehn V | — |  Chaz Renner | influencer | 5h | ●Responded | 10/11 | — | — | Jul 18, 2025 | - | |
| 30718059 | Klarna / Afterpay split issue | Closed | Normal | Sibyl Kiehn V | — |  Garth Dooley | Chat | influencersamplesrefund | 8h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 23, 2025 |
| 23252099 | Foundation match help | Solved | High | Sibyl Kiehn V | — |  Lily Raynor | — | 5h | ⊘Not fired | — | — | — | Jul 10, 2025 | - | |
| 42517248 | Loyalty points not posting | Solved | Low | Sibyl Kiehn V | — | Katrina Johns | Chat | — | 16h | ●Responded | 5/5 | — | — | Jun 30, 2025 | - |
| 03922493 | Pro discount enrollment | Closed | Normal | Sibyl Kiehn V | — | Oscar O'Hara | Phone | appvip | 1h | ○Sent, no reply | — | — | — | Jun 29, 2025 | Jul 4, 2025 |
| 39483086 | BOPIS pickup not ready | Solved | Normal | Sibyl Kiehn V | — |  Leonard Waters-Howell | — | 4h | ●Responded | 5/5 | — | — | Jun 27, 2025 | - | |
| 06888193 | Address change after shipping | Solved | Normal | Sibyl Kiehn V | — | Chaz Renner | Chat | vip | 2h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 72969751 | Cancel subscription / Auto-replenish | Solved | Low | Sibyl Kiehn V | — | Garth Dooley | Chat | vipwholesale | 2h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |
| 05562452 | Where is my order? | Open | Normal | Sibyl Kiehn V | — | Yazmin Jast | Chat | returnsgift-card | - | —Skipped | — | — | — | Jun 23, 2025 | - |
| 50391256 | Store experience feedback | Solved | Normal | Sibyl Kiehn V | — | Darryl Jacobi | fragrancesamples | 1d 2h | ⊘Not fired | — | — | — | Jun 12, 2025 | - | |
| 17401354 | Question about product ingredients | Solved | Low | Sibyl Kiehn V | — | Ignatius Cummerata | Chat | vipdamagedshipping | 1d | ●Responded | 10/11 | — | — | Jun 11, 2025 | - |
| 77809973 | Discount code not working | Solved | Normal | Sibyl Kiehn V | — | Mr. Eliza Gerhold IV | — | 13h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | |
| 94420677 | Missing items in shipment | Solved | Normal | Sibyl Kiehn V | — | Mr. Eliza Gerhold IV | Chat | — | 4h | ○Sent, no reply | — | — | — | Jun 1, 2025 | - |