Willard Ritchie
Marquee Events·juana_braun79@marqueeevents.co
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Improve the in-store digital experience. | 48317767Lost package follow-up | Willard Ritchie |  Mr. Skyla Trantow | May 21, 2026, 6:53 PM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 05841089Wholesale order question | Willard Ritchie |  Kip Schroeder IV | Apr 26, 2026, 6:26 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 14898766Missing samples in order | Willard Ritchie |  Garth Dooley | Apr 12, 2026, 10:17 PM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 78445896Influencer code not working | Willard Ritchie |  Katrina Johns | Mar 27, 2026, 11:18 PM |
| 5/5 | Add a recommend-based-on-what-I-own feature. | 52880158Refund not received | Willard Ritchie | Katrina Johns | Feb 6, 2026, 10:19 PM |
| 1/5 | Three weeks, four agents, still no refund. | 02357054BOPIS order cancelled at store | Willard Ritchie |  Yazmin Jast | Nov 4, 2025, 2:07 PM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 74620439Question about product ingredients | Willard Ritchie |  Miss Amber Hintz Sr. | Nov 4, 2025, 12:53 PM |
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 26054897Question about product ingredients | Willard Ritchie |  Tommy Kuvalis | Sep 26, 2025, 7:20 PM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 17720873Restock alert for backorder | Willard Ritchie |  Julie Hodkiewicz | Sep 20, 2025, 3:25 AM |
| 5/5 | Add more clean / fragrance-free filters. | 31362370Gift card balance question | Willard Ritchie |  Mr. Cade Senger | Jul 23, 2025, 11:42 PM |
| 5/5 | Used the app to swap a shade and it was approved on the spot. | 79291879Shipping cost question | Willard Ritchie |  Kaela Friesen | Jul 12, 2025, 2:10 AM |
| 9/11 | Already referred three friends. They all love it too. | 82567729App crashes at checkout | Willard Ritchie |  Dr. Mandy McLaughlin | Jun 17, 2025, 10:02 AM |
| 4/5 | Nice intro. The routine builder felt rushed. | 57702052Restock alert for backorder | Willard Ritchie |  Eula McKenzie | Jun 15, 2025, 11:25 AM |