Dessie Lubowitz
iris.macgyver@yahoo.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 97137120Cancel subscription / Auto-replenish | May 17, 2026, 4:26 PM | ||
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 33290900Refund not received | Apr 28, 2026, 1:45 PM | ||
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 94854088Where is my order? | Apr 26, 2026, 10:59 AM | ||
| 2/5 | Felt like I was talking to a script. Same response three times. | 32032710Cancel subscription / Auto-replenish | Mar 30, 2026, 1:07 AM | ||
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 47635221Insider tier issue | Mar 24, 2026, 1:03 PM | ||
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 56051310App crashes at checkout | Mar 1, 2026, 11:33 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 71884923Missing samples in order | Mar 1, 2026, 1:22 PM | ||
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 82773472Cancel order request | Jan 29, 2026, 2:27 AM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 32511067Foundation match help | Jan 15, 2026, 10:04 AM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 51372575Wholesale order question | Jan 10, 2026, 9:48 PM | ||
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 63705717Foundation match help | Nov 26, 2025, 11:46 PM | ||
| 10/11 | Already referred three friends. They all love it too. | 50232338Shipping cost question | Nov 26, 2025, 1:34 AM | ||
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 69952575App crashes at checkout | Oct 15, 2025, 7:10 AM | ||
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 01247471Gift card balance question | Aug 18, 2025, 12:35 AM | ||
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 35112820Cancel subscription / Auto-replenish | Jul 17, 2025, 4:01 PM | ||
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 89540732Cancel order request | Jun 20, 2025, 11:56 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 66972669Cancel subscription / Auto-replenish | May 26, 2025, 1:03 AM |