Dessie Lubowitz
iris.macgyver@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 97137120 | Cancel subscription / Auto-replenish | Closed | Normal | — | bopis | 2h | ●Responded | 5/5 | — | — | May 17, 2026 | May 21, 2026 | |||
| 96091679 | Influencer code not working | Solved | Normal | — | Phone | appwholesale | 20h | ○Sent, no reply | — | — | — | May 14, 2026 | - | ||
| 79369947 | Address change after shipping | Solved | Normal | — | Chat | viprefund | 2h | ○Sent, no reply | — | — | — | May 14, 2026 | - | ||
| 18933211 | Return after 30-day window | Open | Low | — | damaged | - | —Skipped | — | — | — | Apr 28, 2026 | - | |||
| 94854088 | Where is my order? | Solved | High | — | — | 1d 6h | ●Responded | 7/11 | — | — | Apr 24, 2026 | - | |||
| 33290900 | Refund not received | Solved | Normal | — | Chat | bopis | 2d 20h | ●Responded | 4/5 | — | — | Apr 24, 2026 | - | ||
| 41935241 | Item authenticity concern | Closed | Normal | — | Phone | gift-cardwholesale | 20h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 25, 2026 | ||
| 04553227 | Question about product ingredients | Pending | High | — | influencerfragranceshade-match | - | —Skipped | — | — | — | Apr 17, 2026 | - | |||
| 34373385 | Discount code not working | Solved | Normal | — | loyalty | 8h | ⊘Not fired | — | — | — | Apr 14, 2026 | - | |||
| 21158975 | Insider tier issue | Solved | Normal | — | wholesalesamplesvip | 3h | ⊘Not fired | — | — | — | Apr 2, 2026 | - | |||
| 89107532 | Refund not received | Solved | High | — | Social | — | 4h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | ||
| 32032710 | Cancel subscription / Auto-replenish | Closed | Low | — | — | 4d 7h | ●Responded | 2/5 | — | — | Mar 24, 2026 | Apr 3, 2026 | |||
| 47635221 | Insider tier issue | Solved | Normal | — | — | 3h | ●Responded | 5/5 | — | — | Mar 22, 2026 | - | |||
| 60552868 | Cancel order request | Solved | Normal | — | Chat | refund | 8h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | ||
| 56812009 | Allergic reaction concern | Closed | Normal | — | Social | bopisloyalty | 19h | ⊘Not fired | — | — | — | Mar 14, 2026 | Mar 19, 2026 | ||
| 22426948 | BOPIS pickup not ready | Solved | Normal | — | Phone | bopis | 1h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | ||
| 86240154 | Store experience feedback | Solved | Normal | — | Chat | returnsdamagedshipping | 2h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | ||
| 71884923 | Missing samples in order | Solved | Normal | — | Chat | — | 1d 15h | ●Responded | 4/5 | — | — | Feb 27, 2026 | - | ||
| 56051310 | App crashes at checkout | Solved | Normal | — | wholesaledamaged | 15h | ●Responded | 1/11 | — | — | Feb 27, 2026 | - | |||
| 73853627 | Restock alert for backorder | Closed | Normal | — | Chat | shippingdamagedvip | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 1, 2026 | ||
| 49611142 | Foundation match help | Closed | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 14, 2026 | |||
| 36809186 | Pro discount enrollment | Open | Normal | — | fragranceshippingloyalty | - | —Skipped | — | — | — | Feb 2, 2026 | - | |||
| 82773472 | Cancel order request | Solved | Normal | — | Phone | — | 8h | ●Responded | 2/5 | — | — | Jan 27, 2026 | - | ||
| 77882417 | Where is my order? | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 28, 2026 | |||
| 32511067 | Foundation match help | Closed | Normal | — | app | 5h | ●Responded | 5/5 | — | — | Jan 14, 2026 | Jan 19, 2026 | |||
| 51372575 | Wholesale order question | Solved | Low | — | damagedsamples | 16h | ●Responded | 10/11 | — | — | Jan 9, 2026 | - | |||
| 64158268 | Lost package follow-up | Solved | Normal | — | refundgift-card | 6h | ⊘Not fired | — | — | — | Jan 3, 2026 | - | |||
| 71268842 | Gift card balance question | Open | Normal | — | Phone | refundshipping | - | —Skipped | — | — | — | Dec 19, 2025 | - | ||
| 13872136 | Allergic reaction concern | Solved | Normal | — | — | 2d 11h | ⊘Not fired | — | — | — | Dec 18, 2025 | - | |||
| 63705717 | Foundation match help | Solved | Low | — | Chat | — | 7h | ●Responded | 10/11 | — | — | Nov 26, 2025 | - | ||
| 50232338 | Shipping cost question | Solved | Normal | — | samplesdamaged | 2h | ●Responded | 10/11 | — | — | Nov 25, 2025 | - | |||
| 79532259 | Return after 30-day window | Solved | Normal | — | Chat | — | 11h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | ||
| 96967769 | Birthday gift not received | Solved | High | — | Phone | — | 2d 6h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | ||
| 66719588 | Address change after shipping | Solved | Low | — | Social | — | 18h | ⊘Not fired | — | — | — | Nov 4, 2025 | - | ||
| 16513760 | Question about product ingredients | Solved | Normal | — | Social | apployalty | 1h | ⊘Not fired | — | — | — | Oct 24, 2025 | - | ||
| 69952575 | App crashes at checkout | Closed | High | — | Phone | apprefund | 4h | ●Responded | 10/11 | — | — | Oct 14, 2025 | Oct 18, 2025 | ||
| 64583048 | Question about product ingredients | Solved | Normal | — | bopis | 5h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |||
| 73197174 | Birthday gift not received | Solved | Low | — | Chat | refundfragranceshade-match | 2h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | ||
| 98838319 | App login problem | Solved | Normal | — | gift-card | 23h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |||
| 01247471 | Gift card balance question | Solved | Normal | — | Chat | appreturns | 1d 12h | ●Responded | 4/5 | — | — | Aug 14, 2025 | - | ||
| 19355936 | Wholesale order question | Closed | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 14, 2025 | |||
| 01791492 | Discount code not working | Closed | Low | — | refundloyalty | 1h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 9, 2025 | |||
| 80482461 | Question about product ingredients | Solved | High | — | — | 2d 23h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |||
| 42601205 | App login problem | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 24, 2025 | |||
| 35112820 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | — | 3h | ●Responded | 7/11 | — | — | Jul 15, 2025 | - | ||
| 26355787 | BOPIS pickup not ready | Solved | Normal | — | returns | 6h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |||
| 20139019 | Birthday gift not received | Solved | Normal | — | damaged | 1d | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 84324601 | Gift card balance question | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |||
| 89540732 | Cancel order request | Solved | Normal | — | refunddamagedshade-match | 1h | ●Responded | 10/11 | — | — | Jun 18, 2025 | - | |||
| 24017470 | Address change after shipping | Open | High | — | Chat | loyalty | - | —Skipped | — | — | — | Jun 16, 2025 | - |