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CustomersJimmie Osinski

Jimmie Osinski

francisca_nader45@hotmail.com
Tickets30Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Solved the problem after I had to repeat my issue twice.39364601Refund not receivedJimmie OsinskiMr. Eliza Gerhold IVMay 24, 2026, 3:43 AM
5/5Got my Klarna split sorted out in two messages. So easy.70430537Missing samples in orderJimmie OsinskiChaz RennerMay 2, 2026, 12:16 PM
1/5Improve the BOPIS experience in stores.26632864Address change after shippingJimmie OsinskiYazmin JastFeb 10, 2026, 11:03 PM
5/5Customer care actually listened. Refund processed without making me jump through hoops.99711568Birthday gift not receivedJimmie OsinskiIgnatius CummerataJan 2, 2026, 7:57 PM
9/11Love everything about it. The Insider program is genuinely valuable.49275116Missing items in shipmentJimmie OsinskiMiss Amber Hintz Sr.Oct 25, 2025, 9:12 PM
1/5The app, website, and store gave me three different return policies.88169052Allergic reaction concernJimmie OsinskiLeonard Waters-HowellSep 29, 2025, 4:00 PM
4/5Good. The personalization was decent but missed my undertone.87785720Order arrived damagedJimmie OsinskiSteve O'ConnerAug 17, 2025, 11:53 PM
5/5Honestly love the brand but the app needs a real overhaul.00405728Klarna / Afterpay split issueJimmie OsinskiAmely PacochaAug 9, 2025, 3:00 AM
5/5Loved the personalized note in my order. Small touch, big impact.39110315Discount code not workingJimmie OsinskiTommy KuvalisJun 8, 2025, 3:32 AM
3/5Agent was polite but couldn't actually fix the loyalty points issue.87858870Refund not receivedJimmie OsinskiKatrina JohnsJun 6, 2025, 5:36 AM
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Properties

Customer
Name
Jimmie Osinski
Email
francisca_nader45@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
8,663
Lifetime spend
70
Last purchase
—
Skin tone
rich
Foundation shade
13P
Skin concerns
redness, sensitivity, acne
Allergies / restrictions
—
Favorite brands
Rare Beauty, Tatcha, Estée Lauder
YTD spend
955
App installed
No
App last opened
Apr 12, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
—
Total orders
10
Preferred category
—
Tickets
Tickets
30
Last seen
May 22, 2026
Responses
Avg rating
4.10