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CustomersJimmie Osinski

Jimmie Osinski

francisca_nader45@hotmail.com
Tickets30Responses10
Showing 1 - 30 of 30
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
39364601Refund not receivedSolvedNormalJimmie Osinski—Mr. Eliza Gerhold IVEmail
fragrancedamagedgift-card
8h●Responded3/5——May 22, 2026-
70430537Missing samples in orderSolvedNormalJimmie Osinski—Chaz RennerChat
gift-cardfragrance
14h●Responded5/5——Apr 30, 2026-
51446364Refund not receivedSolvedNormalJimmie Osinski—Leonard Waters-HowellEmail
shade-matchdamagedfragrance
11h○Sent, no reply———Apr 25, 2026-
74788668Price match requestClosedNormalJimmie Osinski—Kip Schroeder IVChat—18h○Sent, no reply———Mar 30, 2026Apr 5, 2026
43440480Store experience feedbackSolvedNormalJimmie Osinski—Tommy KuvalisEmail—3h⊘Not fired———Mar 4, 2026-
86158197Return after 30-day windowPendingNormalJimmie Osinski—Darryl JacobiEmail
samples
-—Skipped———Feb 25, 2026-
27563260BOPIS order cancelled at storeSolvedNormalJimmie Osinski—Faith HilllSocial
samplesinfluencer
4h⊘Not fired———Feb 21, 2026-
26632864Address change after shippingClosedNormalJimmie Osinski—Yazmin JastEmail—12h●Responded1/5——Feb 9, 2026Feb 16, 2026
98975519Question about product ingredientsSolvedNormalJimmie Osinski—Yazmin JastEmail
loyaltyshade-matchinfluencer
6h○Sent, no reply———Jan 5, 2026-
99711568Birthday gift not receivedSolvedNormalJimmie Osinski—Ignatius CummerataEmail
shade-matchshippingfragrance
4h●Responded5/5——Jan 2, 2026-
27456224Influencer code not workingClosedNormalJimmie Osinski—Katrina JohnsEmail
returns
4h○Sent, no reply———Dec 1, 2025Dec 6, 2025
80780895Order arrived damagedOpenLowJimmie Osinski—Steve O'ConnerPhone—-—Skipped———Nov 28, 2025-
16856282Insider tier issueOpenHighJimmie Osinski—Kip Schroeder IVChat—-—Skipped———Nov 27, 2025-
46131565Shipping cost questionSolvedNormalJimmie Osinski—Ignatius CummerataChat
loyalty
4h○Sent, no reply———Nov 23, 2025-
59989624Pro discount enrollmentSolvedNormalJimmie Osinski—Lily RaynorEmail
loyaltywholesale
2d 21h○Sent, no reply———Nov 17, 2025-
48712085Klarna / Afterpay split issueSolvedNormalJimmie Osinski—Mr. Eliza Gerhold IVEmail—12h○Sent, no reply———Nov 11, 2025-
09366820Discount code not workingOpenLowJimmie Osinski—Miss Amber Hintz Sr.Email—-—Skipped———Nov 4, 2025-
49275116Missing items in shipmentSolvedNormalJimmie Osinski—Miss Amber Hintz Sr.Email
gift-cardloyaltyfragrance
22h●Responded9/11——Oct 23, 2025-
76545620BOPIS order cancelled at storeSolvedNormalJimmie Osinski—Darryl JacobiEmail
refund
21h⊘Not fired———Sep 29, 2025-
88169052Allergic reaction concernSolvedNormalJimmie Osinski—Leonard Waters-HowellChat
influencerreturnsshipping
1d 6h●Responded1/5——Sep 26, 2025-
65871733Cancel subscription / Auto-replenishPendingHighJimmie Osinski—Kaela FriesenEmail
vip
-—Skipped———Sep 19, 2025-
76621978Restock alert for backorderSolvedLowJimmie Osinski—Eula McKenzieEmail
shade-matchloyaltyvip
2h○Sent, no reply———Aug 29, 2025-
87785720Order arrived damagedClosedNormalJimmie Osinski—Steve O'ConnerEmail
loyaltyinfluencer
1d 10h●Responded4/5——Aug 14, 2025Aug 18, 2025
15929265Address change after shippingSolvedNormalJimmie Osinski—Ignatius CummerataSocial
shippinggift-cardwholesale
18h⊘Not fired———Aug 13, 2025-
00405728Klarna / Afterpay split issueSolvedNormalJimmie Osinski—Amely PacochaEmail
gift-card
17h●Responded5/5——Aug 7, 2025-
50845051Influencer code not workingPendingNormalJimmie Osinski—Mr. Eliza Gerhold IVEmail
shippingapp
-—Skipped———Jun 28, 2025-
31565923Influencer code not workingClosedHighJimmie Osinski—Mr. Lonie HudsonChat
gift-card
2h⊘Not fired———Jun 25, 2025Jun 26, 2025
42544694Return after 30-day windowSolvedLowJimmie Osinski—Jacklyn DareEmail—4h○Sent, no reply———Jun 19, 2025-
39110315Discount code not workingSolvedNormalJimmie Osinski—Tommy KuvalisEmail
shippingfragrance
17h●Responded5/5——Jun 6, 2025-
87858870Refund not receivedClosedNormalJimmie Osinski—Katrina JohnsEmail
damagedbopisreturns
5h●Responded3/5——Jun 4, 2025Jun 5, 2025
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Properties

Customer
Name
Jimmie Osinski
Email
francisca_nader45@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
8,663
Lifetime spend
70
Last purchase
—
Skin tone
rich
Foundation shade
13P
Skin concerns
redness, sensitivity, acne
Allergies / restrictions
—
Favorite brands
Rare Beauty, Tatcha, Estée Lauder
YTD spend
955
App installed
No
App last opened
Apr 12, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
—
Total orders
10
Preferred category
—
Tickets
Tickets
30
Last seen
May 22, 2026
Responses
Avg rating
4.10