Jimmie Osinski
francisca_nader45@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Solved the problem after I had to repeat my issue twice. | 39364601Refund not received | May 24, 2026, 3:43 AM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 70430537Missing samples in order | May 2, 2026, 12:16 PM | ||
| 1/5 | Improve the BOPIS experience in stores. | 26632864Address change after shipping | Feb 10, 2026, 11:03 PM | ||
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 99711568Birthday gift not received | Jan 2, 2026, 7:57 PM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 49275116Missing items in shipment | Oct 25, 2025, 9:12 PM | ||
| 1/5 | The app, website, and store gave me three different return policies. | 88169052Allergic reaction concern | Sep 29, 2025, 4:00 PM | ||
| 4/5 | Good. The personalization was decent but missed my undertone. | 87785720Order arrived damaged | Aug 17, 2025, 11:53 PM | ||
| 5/5 | Honestly love the brand but the app needs a real overhaul. | 00405728Klarna / Afterpay split issue | Aug 9, 2025, 3:00 AM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 39110315Discount code not working | Jun 8, 2025, 3:32 AM | ||
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 87858870Refund not received | Jun 6, 2025, 5:36 AM |