Jimmie Osinski
francisca_nader45@hotmail.com
Showing 1 - 30 of 30
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 39364601 | Refund not received | Solved | Normal | — | fragrancedamagedgift-card | 8h | ●Responded | 3/5 | — | — | May 22, 2026 | - | |||
| 70430537 | Missing samples in order | Solved | Normal | — | Chat | gift-cardfragrance | 14h | ●Responded | 5/5 | — | — | Apr 30, 2026 | - | ||
| 51446364 | Refund not received | Solved | Normal | — | shade-matchdamagedfragrance | 11h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |||
| 74788668 | Price match request | Closed | Normal | — | Chat | — | 18h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 5, 2026 | ||
| 43440480 | Store experience feedback | Solved | Normal | — | — | 3h | ⊘Not fired | — | — | — | Mar 4, 2026 | - | |||
| 86158197 | Return after 30-day window | Pending | Normal | — | samples | - | —Skipped | — | — | — | Feb 25, 2026 | - | |||
| 27563260 | BOPIS order cancelled at store | Solved | Normal | — | Social | samplesinfluencer | 4h | ⊘Not fired | — | — | — | Feb 21, 2026 | - | ||
| 26632864 | Address change after shipping | Closed | Normal | — | — | 12h | ●Responded | 1/5 | — | — | Feb 9, 2026 | Feb 16, 2026 | |||
| 98975519 | Question about product ingredients | Solved | Normal | — | loyaltyshade-matchinfluencer | 6h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |||
| 99711568 | Birthday gift not received | Solved | Normal | — | shade-matchshippingfragrance | 4h | ●Responded | 5/5 | — | — | Jan 2, 2026 | - | |||
| 27456224 | Influencer code not working | Closed | Normal | — | returns | 4h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 6, 2025 | |||
| 80780895 | Order arrived damaged | Open | Low | — | Phone | — | - | —Skipped | — | — | — | Nov 28, 2025 | - | ||
| 16856282 | Insider tier issue | Open | High | — | Chat | — | - | —Skipped | — | — | — | Nov 27, 2025 | - | ||
| 46131565 | Shipping cost question | Solved | Normal | — | Chat | loyalty | 4h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - | ||
| 59989624 | Pro discount enrollment | Solved | Normal | — | loyaltywholesale | 2d 21h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |||
| 48712085 | Klarna / Afterpay split issue | Solved | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |||
| 09366820 | Discount code not working | Open | Low | — | — | - | —Skipped | — | — | — | Nov 4, 2025 | - | |||
| 49275116 | Missing items in shipment | Solved | Normal | — | gift-cardloyaltyfragrance | 22h | ●Responded | 9/11 | — | — | Oct 23, 2025 | - | |||
| 76545620 | BOPIS order cancelled at store | Solved | Normal | — | refund | 21h | ⊘Not fired | — | — | — | Sep 29, 2025 | - | |||
| 88169052 | Allergic reaction concern | Solved | Normal | — | Chat | influencerreturnsshipping | 1d 6h | ●Responded | 1/5 | — | — | Sep 26, 2025 | - | ||
| 65871733 | Cancel subscription / Auto-replenish | Pending | High | — | vip | - | —Skipped | — | — | — | Sep 19, 2025 | - | |||
| 76621978 | Restock alert for backorder | Solved | Low | — | shade-matchloyaltyvip | 2h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 87785720 | Order arrived damaged | Closed | Normal | — | loyaltyinfluencer | 1d 10h | ●Responded | 4/5 | — | — | Aug 14, 2025 | Aug 18, 2025 | |||
| 15929265 | Address change after shipping | Solved | Normal | — | Social | shippinggift-cardwholesale | 18h | ⊘Not fired | — | — | — | Aug 13, 2025 | - | ||
| 00405728 | Klarna / Afterpay split issue | Solved | Normal | — | gift-card | 17h | ●Responded | 5/5 | — | — | Aug 7, 2025 | - | |||
| 50845051 | Influencer code not working | Pending | Normal | — | shippingapp | - | —Skipped | — | — | — | Jun 28, 2025 | - | |||
| 31565923 | Influencer code not working | Closed | High | — | Chat | gift-card | 2h | ⊘Not fired | — | — | — | Jun 25, 2025 | Jun 26, 2025 | ||
| 42544694 | Return after 30-day window | Solved | Low | — | — | 4h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |||
| 39110315 | Discount code not working | Solved | Normal | — | shippingfragrance | 17h | ●Responded | 5/5 | — | — | Jun 6, 2025 | - | |||
| 87858870 | Refund not received | Closed | Normal | — | damagedbopisreturns | 5h | ●Responded | 3/5 | — | — | Jun 4, 2025 | Jun 5, 2025 |