Elsie Schumm
grace41@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Bring back the old loyalty point structure. | 34083287Lost package follow-up | Elsie Schumm |  Katrina Johns | May 20, 2026, 9:09 PM |
| 5/5 | Integrate the wishlist with stock alerts. | 02991207Restock alert for backorder | Elsie Schumm |  Ignatius Cummerata | May 7, 2026, 9:55 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 18816296Restock alert for backorder | Elsie Schumm |  Steve O'Conner | Mar 25, 2026, 12:40 AM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 95205821Return after 30-day window | Elsie Schumm |  Mr. Lonie Hudson | Feb 1, 2026, 1:09 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 05740804Price match request | Elsie Schumm |  Kaela Friesen | Dec 11, 2025, 8:20 AM |
| 1/11 | Won't recommend until the basics are fixed. | 20467000Shipping cost question | Elsie Schumm |  Amely Pacocha | Dec 9, 2025, 10:54 PM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 23929501Price match request | Elsie Schumm |  Oscar O'Hara | Nov 10, 2025, 11:35 PM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 60348459Allergic reaction concern | Elsie Schumm |  Tommy Kuvalis | Oct 29, 2025, 12:19 PM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 57999800Birthday gift not received | Elsie Schumm | Kaela Friesen | Oct 25, 2025, 4:59 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 51870151Allergic reaction concern | Elsie Schumm |  Leonard Waters-Howell | Jul 23, 2025, 6:46 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 19354481Restock alert for backorder | Elsie Schumm |  Vilma Gusikowski | Jun 2, 2025, 6:53 PM |