Ola Kovacek
modesta_olson@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 40903542Store experience feedback | Ola Kovacek |  Mr. Cade Senger | May 16, 2026, 2:06 PM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 14888585Question about product ingredients | Ola Kovacek |  Lily Raynor | Mar 30, 2026, 10:30 AM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 02114960Cancel subscription / Auto-replenish | Ola Kovacek |  Dr. Mandy McLaughlin | Mar 17, 2026, 2:47 PM |
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 53629659Refund not received | Ola Kovacek |  Yazmin Jast | Feb 28, 2026, 8:01 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 70868744Allergic reaction concern | Ola Kovacek |  Chaz Renner | Jan 1, 2026, 11:48 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 61016365Cancel order request | Ola Kovacek |  Kip Schroeder IV | Sep 14, 2025, 12:20 PM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 67390239Return after 30-day window | Ola Kovacek |  Mr. Lonie Hudson | Jul 29, 2025, 5:50 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 44426234Where is my order? | Ola Kovacek |  Steve O'Conner | Jun 22, 2025, 11:36 PM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 02554664Order arrived damaged | Ola Kovacek |  Kaela Friesen | May 31, 2025, 3:21 PM |