Brad Littel
berenice.borer@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 25439256Address change after shipping | Apr 20, 2026, 12:14 PM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 10386986Question about product ingredients | Apr 12, 2026, 10:34 AM | ||
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 92905895Birthday gift not received | Mar 10, 2026, 6:02 AM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 81141531Foundation match help | Feb 11, 2026, 4:37 AM | ||
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 99784649Gift card balance question | Jan 19, 2026, 4:07 PM | ||
| 9/11 | Already referred three friends. They all love it too. | 36014371Cancel subscription / Auto-replenish | Jan 3, 2026, 11:02 AM | ||
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 14233148Insider tier issue | Jan 3, 2026, 10:44 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 04730355Allergic reaction concern | Nov 15, 2025, 7:46 PM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 02214752App login problem | Oct 7, 2025, 5:40 AM | ||
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 52662832Influencer code not working | Sep 29, 2025, 4:16 PM | ||
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 17921512Insider tier issue | Sep 10, 2025, 3:04 AM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 62481377Store experience feedback | Sep 6, 2025, 1:02 AM | ||
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 60832326Refund not received | Jul 4, 2025, 12:42 PM | ||
| 5/5 | First app open and I already feel like a VIP. Lovely. | 74637647Missing items in shipment | May 25, 2025, 3:04 PM |