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CustomersBrad Littel

Brad Littel

berenice.borer@hotmail.com
Tickets45Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
10/11Love everything about it. The Insider program is genuinely valuable.25439256Address change after shippingBrad LittelChaz RennerApr 20, 2026, 12:14 PM
4/5Pretty good. Sara was nice, the system glitched once but she powered through.10386986Question about product ingredientsBrad LittelKatrina JohnsApr 12, 2026, 10:34 AM
5/5Their chatbot actually solved my problem before a human was needed.92905895Birthday gift not receivedBrad LittelChaz RennerMar 10, 2026, 6:02 AM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.81141531Foundation match helpBrad LittelEula McKenzieFeb 11, 2026, 4:37 AM
4/5Smooth signup. The intro samples took a week to arrive but they were great.99784649Gift card balance questionBrad LittelDr. Mandy McLaughlinJan 19, 2026, 4:07 PM
9/11Already referred three friends. They all love it too.36014371Cancel subscription / Auto-replenishBrad LittelDr. Mandy McLaughlinJan 3, 2026, 11:02 AM
4/5Good support, just the points didn't post automatically — had to ask.14233148Insider tier issueBrad LittelAmely PacochaJan 3, 2026, 10:44 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.04730355Allergic reaction concernBrad LittelMr. Cade SengerNov 15, 2025, 7:46 PM
10/11Best in class. The app is genuinely beautiful and useful.02214752App login problemBrad LittelIgnatius CummerataOct 7, 2025, 5:40 AM
3/5Just okay. The agent solved the immediate problem but the larger issue is still there.52662832Influencer code not workingBrad LittelJacklyn DareSep 29, 2025, 4:16 PM
5/5Five stars. Marisol matched my undertone perfectly over a quick chat.17921512Insider tier issueBrad LittelMr. Cade SengerSep 10, 2025, 3:04 AM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.62481377Store experience feedbackBrad LittelMr. Eliza Gerhold IVSep 6, 2025, 1:02 AM
4/5Pretty easy overall. One extra screen on the return flow than expected.60832326Refund not receivedBrad LittelGarth DooleyJul 4, 2025, 12:42 PM
5/5First app open and I already feel like a VIP. Lovely.74637647Missing items in shipmentBrad LittelKaela FriesenMay 25, 2025, 3:04 PM
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Properties

Customer
Name
Brad Littel
Email
berenice.borer@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
6,426
Lifetime spend
8,042
Last purchase
Apr 9, 2026
Skin tone
tan
Foundation shade
53P
Skin concerns
dullness
Allergies / restrictions
latex-allergy
Favorite brands
Charlotte Tilbury, Diptyque, Sol de Janeiro, Dior
YTD spend
3,973
App installed
Yes
App last opened
—
Email subscribed
—
Marketing segment
active
Last purchase amount
95
Total orders
—
Preferred category
makeup
Tickets
Tickets
45
Last seen
May 11, 2026
Responses
Avg rating
5.50