Brad Littel
berenice.borer@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 63331875 | App crashes at checkout | Solved | Low | Brad Littel | — |  Katrina Johns | Chat | shipping | 9h | ○Sent, no reply | — | — | — | May 11, 2026 | - |
| 12779969 | BOPIS order cancelled at store | Solved | High | Brad Littel | — |  Ignatius Cummerata | Social | fragranceappvip | 2h | ⊘Not fired | — | — | — | May 10, 2026 | - |
| 50160363 | Wrong shade sent | Solved | High | Brad Littel | — |  Eula McKenzie | — | 4h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 32883241 | App login problem | Solved | High | Brad Littel | — |  Mr. Eliza Gerhold IV | — | 22h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 07487557 | App crashes at checkout | Pending | High | Brad Littel | — |  Steve O'Conner | shade-matchgift-cardloyalty | - | —Skipped | — | — | — | Apr 24, 2026 | - | |
| 38803050 | Where is my order? | Solved | Normal | Brad Littel | — |  Dr. Mandy McLaughlin | Chat | — | 7d 5h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - |
| 25439256 | Address change after shipping | Solved | Low | Brad Littel | — |  Chaz Renner | Chat | influencerfragrance | 3h | ●Responded | 10/11 | — | — | Apr 18, 2026 | - |
| 08456667 | Klarna / Afterpay split issue | Closed | High | Brad Littel | — | Ignatius Cummerata | Chat | shippinggift-card | 2h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 23, 2026 |
| 10386986 | Question about product ingredients | Closed | Normal | Brad Littel | — | Katrina Johns | damaged | 8h | ●Responded | 4/5 | — | — | Apr 10, 2026 | Apr 15, 2026 | |
| 33366199 | Wholesale order question | Closed | High | Brad Littel | — |  Tommy Kuvalis | Phone | bopissamples | 3h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 5, 2026 |
| 84176913 | Allergic reaction concern | Solved | Normal | Brad Littel | — |  Darryl Jacobi | Social | shade-match | 21h | ⊘Not fired | — | — | — | Mar 24, 2026 | - |
| 67239279 | Wrong shade sent | Closed | Normal | Brad Littel | — |  Vilma Gusikowski | — | 1h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 22, 2026 | |
| 27281048 | Where is my order? | Solved | Normal | Brad Littel | — |  Leonard Waters-Howell | Chat | gift-cardvip | 1d 12h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 92905895 | Birthday gift not received | Solved | Normal | Brad Littel | — | Chaz Renner | — | 3h | ●Responded | 5/5 | — | — | Mar 9, 2026 | - | |
| 89636007 | Item authenticity concern | Open | Low | Brad Littel | — | Leonard Waters-Howell | Phone | refundgift-card | - | —Skipped | — | — | — | Feb 20, 2026 | - |
| 81141531 | Foundation match help | Solved | Normal | Brad Littel | — | Eula McKenzie | Chat | shade-matchwholesalerefund | 1d | ●Responded | 5/5 | — | — | Feb 9, 2026 | - |
| 92309336 | Price match request | Solved | Low | Brad Littel | — |  Garth Dooley | — | 16h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |
| 00664950 | Allergic reaction concern | Pending | High | Brad Littel | — | Katrina Johns | Chat | fragrance | - | —Skipped | — | — | — | Jan 30, 2026 | - |
| 99784649 | Gift card balance question | Solved | High | Brad Littel | — | Dr. Mandy McLaughlin | wholesalerefund | 2d 16h | ●Responded | 4/5 | — | — | Jan 16, 2026 | - | |
| 15806727 | Restock alert for backorder | Solved | Normal | Brad Littel | — |  Lily Raynor | damagedwholesale | 2h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 25679675 | Cancel order request | Solved | Normal | Brad Littel | — | Lily Raynor | Chat | shipping | 9h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 36014371 | Cancel subscription / Auto-replenish | Solved | High | Brad Littel | — | Dr. Mandy McLaughlin | Phone | shade-matchloyalty | 5h | ●Responded | 9/11 | — | — | Jan 2, 2026 | - |
| 14233148 | Insider tier issue | Solved | Urgent | Brad Littel | — |  Amely Pacocha | samplesviprefund | 11h | ●Responded | 4/5 | — | — | Jan 1, 2026 | - | |
| 00843877 | Cancel subscription / Auto-replenish | Closed | Normal | Brad Littel | — |  Julie Hodkiewicz | gift-carddamagedapp | 7d 8h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 7, 2026 | |
| 39950799 | App login problem | Solved | Low | Brad Littel | — |  Miss Amber Hintz Sr. | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Dec 14, 2025 | - |
| 06380079 | Question about product ingredients | Open | Urgent | Brad Littel | — | Amely Pacocha | refunddamaged | - | —Skipped | — | — | — | Dec 13, 2025 | - | |
| 80182408 | Shipping cost question | Closed | Urgent | Brad Littel | — | Garth Dooley | Phone | — | 9h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 17, 2025 |
| 19507550 | BOPIS order cancelled at store | Closed | Low | Brad Littel | — | Amely Pacocha | — | 1d | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 | |
| 39691563 | Lost package follow-up | Solved | Low | Brad Littel | — | Chaz Renner | Chat | vipsamplesrefund | 13h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - |
| 04730355 | Allergic reaction concern | Solved | Normal | Brad Littel | — |  Mr. Cade Senger | Chat | bopis | 2h | ●Responded | 4/5 | — | — | Nov 15, 2025 | - |
| 05991665 | Gift card balance question | Closed | Normal | Brad Littel | — | Mr. Eliza Gerhold IV | — | 2h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 3, 2025 | |
| 88855189 | Return after 30-day window | Solved | Normal | Brad Littel | — |  Mr. Skyla Trantow | vipfragrance | 6h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | |
| 02214752 | App login problem | Solved | Low | Brad Littel | — | Ignatius Cummerata | Chat | — | 1d | ●Responded | 10/11 | — | — | Oct 4, 2025 | - |
| 52662832 | Influencer code not working | Solved | Normal | Brad Littel | — |  Jacklyn Dare | wholesaleloyaltyrefund | 22h | ●Responded | 3/5 | — | — | Sep 28, 2025 | - | |
| 59810142 | Store experience feedback | Closed | Normal | Brad Littel | — | Dr. Mandy McLaughlin | returnsshade-match | 2d 11h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 26, 2025 | |
| 17921512 | Insider tier issue | Closed | Normal | Brad Littel | — | Mr. Cade Senger | — | 19h | ●Responded | 5/5 | — | — | Sep 7, 2025 | Sep 14, 2025 | |
| 62481377 | Store experience feedback | Solved | Normal | Brad Littel | — | Mr. Eliza Gerhold IV | gift-cardreturnsshade-match | 6h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - | |
| 35054368 | Gift card balance question | Solved | Normal | Brad Littel | — | Ignatius Cummerata | Chat | damagedreturnsrefund | 2d 8h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 73384527 | Cancel subscription / Auto-replenish | Solved | High | Brad Littel | — | Lily Raynor | refundloyalty | 4h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 59517106 | Influencer code not working | Solved | Normal | Brad Littel | — | Jacklyn Dare | Social | — | 4h | ⊘Not fired | — | — | — | Jul 14, 2025 | - |
| 60832326 | Refund not received | Closed | Normal | Brad Littel | — | Garth Dooley | vip | 22h | ●Responded | 4/5 | — | — | Jul 3, 2025 | Jul 11, 2025 | |
| 83981801 | Missing items in shipment | Pending | Low | Brad Littel | — | Vilma Gusikowski | — | - | —Skipped | — | — | — | Jun 26, 2025 | - | |
| 41074641 | Store experience feedback | Solved | Normal | Brad Littel | — | Garth Dooley | — | 19h | ⊘Not fired | — | — | — | Jun 25, 2025 | - | |
| 98694457 | BOPIS pickup not ready | Solved | Normal | Brad Littel | — | Ignatius Cummerata | vipreturns | 3h | ○Sent, no reply | — | — | — | May 29, 2025 | - | |
| 74637647 | Missing items in shipment | Closed | Low | Brad Littel | — |  Kaela Friesen | damagedvip | 13h | ●Responded | 5/5 | — | — | May 24, 2025 | May 26, 2025 |