Larue Kuhic
wilbur.mckenzie@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/11 | Quality of CS team has dropped. Used to be great. | 36658696BOPIS pickup not ready | Larue Kuhic |  Mr. Cade Senger | May 1, 2026, 7:58 PM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 98460607Cancel order request | Larue Kuhic |  Dr. Mandy McLaughlin | Jan 20, 2026, 1:15 PM |
| 5/5 | Bring back the discontinued matte foundation line. | 04944038Discount code not working | Larue Kuhic |  Yazmin Jast | Nov 24, 2025, 7:45 AM |
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 81146876Klarna / Afterpay split issue | Larue Kuhic |  Darryl Jacobi | Nov 20, 2025, 2:08 PM |
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 05263980Item authenticity concern | Larue Kuhic |  Lily Raynor | Oct 31, 2025, 5:08 PM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 30266541App crashes at checkout | Larue Kuhic |  Julie Hodkiewicz | Oct 28, 2025, 9:56 AM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 85420801Return after 30-day window | Larue Kuhic |  Katrina Johns | Aug 20, 2025, 7:03 PM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 17599067Price match request | Larue Kuhic |  Ignatius Cummerata | Aug 12, 2025, 2:06 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 70559564Foundation match help | Larue Kuhic |  Kip Schroeder IV | Aug 9, 2025, 11:25 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 79704491Discount code not working | Larue Kuhic |  Garth Dooley | Jul 25, 2025, 11:35 AM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 87714252App crashes at checkout | Larue Kuhic |  Tommy Kuvalis | Jul 11, 2025, 9:05 AM |
| 7/11 | Generally good. A few things could be better but no complaints. | 25713186Allergic reaction concern | Larue Kuhic |  Jacklyn Dare | Jun 7, 2025, 1:26 AM |