Deanna Cole DDS
nash77@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 79371166Missing samples in order | Apr 30, 2026, 2:59 PM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 06302227Discount code not working | Mar 16, 2026, 10:15 AM | ||
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 69835568Klarna / Afterpay split issue | Feb 28, 2026, 5:04 PM | ||
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 84329309Klarna / Afterpay split issue | Feb 6, 2026, 2:37 AM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 71779778Address change after shipping | Jan 7, 2026, 6:53 PM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 45034176Restock alert for backorder | Jan 6, 2026, 3:06 AM | ||
| 3/5 | Easier returns from international addresses. | 05403852Return after 30-day window | Dec 30, 2025, 12:46 PM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 82924675Question about product ingredients | Sep 23, 2025, 7:14 PM | ||
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 50243424Price match request | Sep 10, 2025, 3:26 PM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 35234149Discount code not working | Sep 5, 2025, 11:56 AM | ||
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 28193115Allergic reaction concern | Jul 14, 2025, 8:50 AM |