Felton Simonis
wilburn13@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 93515291Store experience feedback | Felton Simonis |  Julie Hodkiewicz | May 9, 2026, 2:56 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 94688445Pro discount enrollment | Felton Simonis |  Leonard Waters-Howell | Mar 15, 2026, 1:16 AM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 92444290Return after 30-day window | Felton Simonis | Leonard Waters-Howell | Dec 2, 2025, 5:51 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 50590759App crashes at checkout | Felton Simonis |  Miss Amber Hintz Sr. | Oct 25, 2025, 9:47 AM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 82127140Birthday gift not received | Felton Simonis |  Eula McKenzie | Sep 28, 2025, 7:04 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 62995726Loyalty points not posting | Felton Simonis |  Kip Schroeder IV | Sep 6, 2025, 10:42 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 32455151Store experience feedback | Felton Simonis |  Vilma Gusikowski | Aug 30, 2025, 5:53 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 60965029Return after 30-day window | Felton Simonis |  Mr. Skyla Trantow | Aug 24, 2025, 2:02 AM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 98499672Discount code not working | Felton Simonis |  Dr. Mandy McLaughlin | Jul 31, 2025, 9:05 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 56689844Cancel order request | Felton Simonis |  Lily Raynor | Jul 18, 2025, 4:04 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 60629986Gift card balance question | Felton Simonis |  Ignatius Cummerata | Jun 15, 2025, 8:48 AM |