HomeInbox
CustomersPete Rowe

Pete Rowe

lynne_ankunding@gmail.com
Tickets45Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Took some effort. Had to escalate to a manager to override the return window.97354084Refund not receivedPete RoweEula McKenzieApr 22, 2026, 11:27 AM
5/5Replied within minutes on a Sunday. Honestly didn't expect that.28751493Pro discount enrollmentPete RoweYazmin JastApr 13, 2026, 9:37 PM
5/5The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin.84281207Return after 30-day windowPete RoweIgnatius CummerataApr 9, 2026, 4:49 PM
10/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.27657833Item authenticity concernPete RoweLeonard Waters-HowellJan 30, 2026, 10:52 PM
3/5Slow but eventually got there. Could have been a one-message fix.49867303Foundation match helpPete RoweVilma GusikowskiDec 24, 2025, 10:31 AM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.94246391Restock alert for backorderPete RoweMr. Lonie HudsonNov 29, 2025, 6:46 PM
4/5Decent. The reply was helpful but I had to ask twice to confirm the refund timing.51699021Store experience feedbackPete RoweFaith HilllNov 22, 2025, 12:51 PM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.06418186Lost package follow-upPete RoweChaz RennerOct 10, 2025, 8:49 PM
7/11It works. Wouldn't go out of my way to recommend it.60731847Gift card balance questionPete RoweDarryl JacobiAug 12, 2025, 7:14 AM
5/5Got my Klarna split sorted out in two messages. So easy.15279984Pro discount enrollmentPete RoweVilma GusikowskiJul 24, 2025, 8:14 PM
Page 1 of 1

Properties

Customer
Name
Pete Rowe
Email
lynne_ankunding@gmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
1,689
Lifetime spend
244
Last purchase
May 7, 2026
Skin tone
—
Foundation shade
32C
Skin concerns
uneven-texture, hyperpigmentation
Allergies / restrictions
sulfate-free, nut-allergy
Favorite brands
Estée Lauder
YTD spend
3,629
App installed
Yes
App last opened
Apr 22, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
158
Total orders
—
Preferred category
haircare
Tickets
Tickets
45
Last seen
May 9, 2026
Responses
Avg rating
5.70