Pete Rowe
lynne_ankunding@gmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 61472439 | Wrong shade sent | Solved | Normal | Pete Rowe | — |  Garth Dooley | Chat | — | 21h | ⊘Not fired | — | — | — | May 9, 2026 | - |
| 04752233 | Price match request | Solved | Low | Pete Rowe | — |  Jacklyn Dare | returnsshipping | 4h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 97354084 | Refund not received | Closed | Normal | Pete Rowe | — |  Eula McKenzie | Phone | wholesalesamplesshipping | 1d 4h | ●Responded | 3/5 | — | — | Apr 20, 2026 | Apr 25, 2026 |
| 62835170 | Restock alert for backorder | Solved | Normal | Pete Rowe | — |  Amely Pacocha | Chat | influencerwholesaleloyalty | 6h | ○Sent, no reply | — | — | — | Apr 19, 2026 | - |
| 28751493 | Pro discount enrollment | Solved | Normal | Pete Rowe | — |  Yazmin Jast | — | 4h | ●Responded | 5/5 | — | — | Apr 12, 2026 | - | |
| 03991344 | Insider tier issue | Solved | Urgent | Pete Rowe | — | Garth Dooley | samplesinfluencer | 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 08377534 | Loyalty points not posting | Pending | High | Pete Rowe | — |  Katrina Johns | wholesalebopissamples | - | —Skipped | — | — | — | Apr 9, 2026 | - | |
| 84281207 | Return after 30-day window | Solved | Normal | Pete Rowe | — |  Ignatius Cummerata | shade-match | 12h | ●Responded | 5/5 | — | — | Apr 8, 2026 | - | |
| 92469862 | Influencer code not working | Solved | Normal | Pete Rowe | — | Ignatius Cummerata | Chat | wholesalerefundreturns | 6h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - |
| 98079990 | Gift card balance question | Closed | Low | Pete Rowe | — |  Vilma Gusikowski | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 5, 2026 |
| 27657833 | Item authenticity concern | Solved | High | Pete Rowe | — |  Leonard Waters-Howell | Chat | fragrance | 23h | ●Responded | 10/11 | — | — | Jan 29, 2026 | - |
| 53787117 | Loyalty points not posting | Open | High | Pete Rowe | — |  Darryl Jacobi | Chat | — | - | —Skipped | — | — | — | Jan 19, 2026 | - |
| 85672891 | Where is my order? | Open | Normal | Pete Rowe | — | Garth Dooley | influencerbopis | - | —Skipped | — | — | — | Dec 25, 2025 | - | |
| 21848488 | App crashes at checkout | Open | High | Pete Rowe | — |  Mr. Cade Senger | Social | shade-matchloyaltybopis | - | —Skipped | — | — | — | Dec 23, 2025 | - |
| 49867303 | Foundation match help | Solved | Normal | Pete Rowe | — | Vilma Gusikowski | shippingfragrancevip | 20h | ●Responded | 3/5 | — | — | Dec 22, 2025 | - | |
| 49349424 | Pro discount enrollment | Solved | Normal | Pete Rowe | — |  Steve O'Conner | bopisfragrance | 3h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 94246391 | Restock alert for backorder | Closed | High | Pete Rowe | — |  Mr. Lonie Hudson | vipdamagedgift-card | 7h | ●Responded | 5/5 | — | — | Nov 27, 2025 | Dec 4, 2025 | |
| 51699021 | Store experience feedback | Solved | Low | Pete Rowe | — |  Faith Hilll | fragrance | 2d 2h | ●Responded | 4/5 | — | — | Nov 18, 2025 | - | |
| 75938219 | BOPIS order cancelled at store | Solved | Normal | Pete Rowe | — |  Mr. Eliza Gerhold IV | Chat | shippingshade-matchreturns | 18h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 02239744 | App login problem | Closed | High | Pete Rowe | — |  Dr. Mandy McLaughlin | — | 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 18, 2025 | |
| 94095049 | Return after 30-day window | Pending | High | Pete Rowe | — | Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Nov 5, 2025 | - |
| 48713895 | Birthday gift not received | Solved | Normal | Pete Rowe | — | Leonard Waters-Howell | Chat | samplesreturns | 2d 7h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - |
| 56336044 | BOPIS order cancelled at store | Open | Normal | Pete Rowe | — | Katrina Johns | returns | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 58446774 | Klarna / Afterpay split issue | Solved | Urgent | Pete Rowe | — | Amely Pacocha | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - |
| 06418186 | Lost package follow-up | Solved | Normal | Pete Rowe | — |  Chaz Renner | samples | 3h | ●Responded | 10/11 | — | — | Oct 10, 2025 | - | |
| 53828425 | Cancel order request | Solved | High | Pete Rowe | — | Ignatius Cummerata | Chat | returns | 1d 21h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 02464122 | Cancel subscription / Auto-replenish | Closed | High | Pete Rowe | — | Vilma Gusikowski | Chat | bopisrefund | 5h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 8, 2025 |
| 96763812 | Klarna / Afterpay split issue | Solved | Normal | Pete Rowe | — | Amely Pacocha | Chat | refund | 22h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 88464465 | Influencer code not working | Solved | Normal | Pete Rowe | — | Yazmin Jast | samplesshipping | 6h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 74292621 | Gift card balance question | Solved | Low | Pete Rowe | — | Faith Hilll | Chat | gift-carddamaged | 13h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - |
| 63664514 | Cancel subscription / Auto-replenish | Solved | Normal | Pete Rowe | — |  Oscar O'Hara | gift-cardsamplesrefund | 14h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 69984681 | Allergic reaction concern | Solved | Normal | Pete Rowe | — | Leonard Waters-Howell | bopis | 4h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 66562264 | Wholesale order question | Closed | High | Pete Rowe | — | Faith Hilll | Chat | app | 2h | ○Sent, no reply | — | — | — | Sep 14, 2025 | Sep 16, 2025 |
| 48188527 | BOPIS order cancelled at store | Closed | Normal | Pete Rowe | — | Eula McKenzie | Phone | refund | 1d 16h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 28, 2025 |
| 60731847 | Gift card balance question | Solved | Low | Pete Rowe | — | Darryl Jacobi | Phone | influencer | 4h | ●Responded | 7/11 | — | — | Aug 11, 2025 | - |
| 79623237 | Birthday gift not received | Solved | High | Pete Rowe | — |  Tommy Kuvalis | Chat | vipbopisrefund | 14h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - |
| 35982255 | Lost package follow-up | Solved | High | Pete Rowe | — |  Kaela Friesen | Social | gift-card | 6h | ⊘Not fired | — | — | — | Aug 6, 2025 | - |
| 55595452 | Price match request | Closed | Normal | Pete Rowe | — | Darryl Jacobi | Chat | influencershade-match | 4h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 11, 2025 |
| 97258079 | Missing items in shipment | Closed | High | Pete Rowe | — | Tommy Kuvalis | loyaltygift-card | 5h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 28, 2025 | |
| 15279984 | Pro discount enrollment | Solved | Normal | Pete Rowe | — | Vilma Gusikowski | — | 4h | ●Responded | 5/5 | — | — | Jul 24, 2025 | - | |
| 55417569 | Order arrived damaged | Solved | Normal | Pete Rowe | — | Mr. Eliza Gerhold IV | Chat | loyaltyfragranceshade-match | 1h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 81232364 | Wholesale order question | Pending | Normal | Pete Rowe | — | Jacklyn Dare | shippinginfluencervip | - | —Skipped | — | — | — | Jun 27, 2025 | - | |
| 22870792 | Item authenticity concern | Solved | Normal | Pete Rowe | — |  Lily Raynor | — | 6h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 41737850 | Restock alert for backorder | Closed | Normal | Pete Rowe | — |  Kip Schroeder IV | Social | bopisreturns | 1h | ⊘Not fired | — | — | — | Jun 10, 2025 | Jun 16, 2025 |
| 48461833 | Store experience feedback | Closed | High | Pete Rowe | — | Steve O'Conner | Chat | damagedwholesale | 2h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 5, 2025 |