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CustomersSara Boehm

Sara Boehm

bernie.simonis@hotmail.com
Tickets33Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Add a recommend-based-on-what-I-own feature.16330354Foundation match helpSara BoehmDarryl JacobiMay 13, 2026, 7:33 PM
10/11Love everything about it. The Insider program is genuinely valuable.09715546Wrong shade sentSara BoehmJacklyn DareApr 6, 2026, 8:44 AM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.57631778Address change after shippingSara BoehmJulie HodkiewiczMar 29, 2026, 4:51 PM
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.93407850BOPIS order cancelled at storeSara BoehmDarryl JacobiMar 1, 2026, 9:52 PM
2/5Make the chat agents actually empowered to make refund decisions.81547415Cancel order requestSara BoehmKatrina JohnsFeb 27, 2026, 5:27 PM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.51593254Wholesale order questionSara BoehmLeonard Waters-HowellJan 31, 2026, 11:36 PM
5/5First time ordering and I'll definitely be back. Smooth from start to finish.93267353Birthday gift not receivedSara BoehmMr. Skyla TrantowJan 7, 2026, 2:24 AM
5/5Such a delightful first impression. Already shopping.18042408Where is my order?Sara BoehmEula McKenzieDec 10, 2025, 2:03 PM
3/5Add a recommend-based-on-what-I-own feature.80058696Price match requestSara BoehmSteve O'ConnerOct 21, 2025, 11:48 AM
2/5The refund still hasn't been processed and it's been two weeks.64758018Foundation match helpSara BoehmIgnatius CummerataSep 2, 2025, 5:08 PM
5/5Lightning fast response, fixed my Insider points balance in one message.95125086Allergic reaction concernSara BoehmChaz RennerAug 16, 2025, 6:44 AM
10/11Tell everyone I know to shop here. Best beauty retailer, hands down.97399251Influencer code not workingSara BoehmChaz RennerJul 11, 2025, 10:47 AM
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Properties

Customer
Name
Sara Boehm
Email
bernie.simonis@hotmail.com
Loyalty tier
Elite
Company
—
Skin type
normal
Loyalty points
3,227
Lifetime spend
—
Last purchase
Apr 7, 2026
Skin tone
—
Foundation shade
41C
Skin concerns
fine-lines
Allergies / restrictions
nickel-allergy, nut-allergy
Favorite brands
Rare Beauty, Le Labo, Estée Lauder
YTD spend
—
App installed
—
App last opened
—
Email subscribed
Yes
Marketing segment
—
Last purchase amount
—
Total orders
2
Preferred category
skincare
Tickets
Tickets
33
Last seen
May 13, 2026
Responses
Avg rating
4.92