Sara Boehm
bernie.simonis@hotmail.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 16330354 | Foundation match help | Solved | High | Sara Boehm | — |  Darryl Jacobi | returnsbopisshipping | 5h | ●Responded | 5/5 | — | — | May 13, 2026 | - | |
| 47399487 | Address change after shipping | Closed | Normal | Sara Boehm | — |  Mr. Lonie Hudson | — | 1d | ○Sent, no reply | — | — | — | May 4, 2026 | May 6, 2026 | |
| 15984001 | Shipping cost question | Solved | Normal | Sara Boehm | — |  Faith Hilll | Phone | refund | 9h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - |
| 98664810 | Discount code not working | Open | Normal | Sara Boehm | — |  Mr. Skyla Trantow | loyalty | - | —Skipped | — | — | — | Apr 7, 2026 | - | |
| 09715546 | Wrong shade sent | Solved | Normal | Sara Boehm | — |  Jacklyn Dare | — | 6h | ●Responded | 10/11 | — | — | Apr 4, 2026 | - | |
| 57631778 | Address change after shipping | Closed | Normal | Sara Boehm | — |  Julie Hodkiewicz | shade-matchwholesalebopis | 9h | ●Responded | 3/5 | — | — | Mar 28, 2026 | Apr 2, 2026 | |
| 55015888 | Question about product ingredients | Open | Low | Sara Boehm | — |  Chaz Renner | — | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 57633548 | Item authenticity concern | Pending | Normal | Sara Boehm | — |  Amely Pacocha | samplesrefundgift-card | - | —Skipped | — | — | — | Mar 7, 2026 | - | |
| 25197455 | Item authenticity concern | Pending | Normal | Sara Boehm | — | Julie Hodkiewicz | Social | appbopisrefund | - | —Skipped | — | — | — | Mar 5, 2026 | - |
| 09193732 | Cancel order request | Closed | High | Sara Boehm | — | Faith Hilll | gift-cardrefundreturns | 1d 8h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 8, 2026 | |
| 93407850 | BOPIS order cancelled at store | Closed | High | Sara Boehm | — | Darryl Jacobi | — | 3h | ●Responded | 4/5 | — | — | Mar 1, 2026 | Mar 7, 2026 | |
| 76490730 | Address change after shipping | Closed | Normal | Sara Boehm | — | Darryl Jacobi | Chat | — | 15h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 2, 2026 |
| 25772387 | Loyalty points not posting | Solved | Normal | Sara Boehm | — |  Leonard Waters-Howell | Chat | refund | 5h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - |
| 81547415 | Cancel order request | Solved | Normal | Sara Boehm | — |  Katrina Johns | shipping | 7d 1h | ●Responded | 2/5 | — | — | Feb 20, 2026 | - | |
| 58464360 | Gift card balance question | Closed | Low | Sara Boehm | — | Katrina Johns | shippingbopisrefund | 6d 3h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 20, 2026 | |
| 51593254 | Wholesale order question | Solved | High | Sara Boehm | — | Leonard Waters-Howell | loyaltyshade-match | 1h | ●Responded | 5/5 | — | — | Jan 30, 2026 | - | |
| 31265461 | BOPIS pickup not ready | Solved | Normal | Sara Boehm | — | Jacklyn Dare | Social | — | 11h | ⊘Not fired | — | — | — | Jan 23, 2026 | - |
| 47035491 | Address change after shipping | Solved | Low | Sara Boehm | — | Leonard Waters-Howell | Phone | gift-cardreturnsloyalty | 1h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 93267353 | Birthday gift not received | Solved | Normal | Sara Boehm | — | Mr. Skyla Trantow | loyaltyshade-match | 2h | ●Responded | 5/5 | — | — | Jan 5, 2026 | - | |
| 18042408 | Where is my order? | Solved | Normal | Sara Boehm | — |  Eula McKenzie | bopisreturns | 13h | ●Responded | 5/5 | — | — | Dec 8, 2025 | - | |
| 81334379 | Return after 30-day window | Closed | Normal | Sara Boehm | — | Eula McKenzie | shade-match | 6h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 8, 2025 | |
| 98063528 | Allergic reaction concern | Pending | Normal | Sara Boehm | — | Katrina Johns | Chat | bopis | - | —Skipped | — | — | — | Dec 1, 2025 | - |
| 48447377 | BOPIS order cancelled at store | Solved | Normal | Sara Boehm | — | Katrina Johns | Social | refund | 5h | ⊘Not fired | — | — | — | Nov 20, 2025 | - |
| 80058696 | Price match request | Solved | Normal | Sara Boehm | — |  Steve O'Conner | Phone | fragranceshade-matchdamaged | 1h | ●Responded | 3/5 | — | — | Oct 19, 2025 | - |
| 12311107 | App crashes at checkout | Solved | Urgent | Sara Boehm | — |  Lily Raynor | Phone | — | 6d 13h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - |
| 64758018 | Foundation match help | Closed | High | Sara Boehm | — |  Ignatius Cummerata | — | 10d | ●Responded | 2/5 | — | — | Aug 22, 2025 | Sep 4, 2025 | |
| 95125086 | Allergic reaction concern | Solved | Low | Sara Boehm | — | Chaz Renner | Chat | — | 15h | ●Responded | 5/5 | — | — | Aug 14, 2025 | - |
| 27914103 | Insider tier issue | Solved | Low | Sara Boehm | — | Eula McKenzie | Phone | shade-matchloyalty | 6h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - |
| 97399251 | Influencer code not working | Solved | Low | Sara Boehm | — | Chaz Renner | wholesalereturns | 5h | ●Responded | 10/11 | — | — | Jul 9, 2025 | - | |
| 41230265 | Birthday gift not received | Closed | Urgent | Sara Boehm | — | Mr. Lonie Hudson | Chat | loyaltyshade-match | 2d 4h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 15, 2025 |
| 05166723 | Price match request | Closed | High | Sara Boehm | — |  Garth Dooley | Chat | — | 3h | ○Sent, no reply | — | — | — | Jun 30, 2025 | Jul 1, 2025 |
| 61161145 | Store experience feedback | Solved | Normal | Sara Boehm | — |  Mr. Eliza Gerhold IV | fragrancegift-card | 19h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 57490160 | Birthday gift not received | Pending | Normal | Sara Boehm | — | Mr. Lonie Hudson | Chat | returnsdamaged | - | —Skipped | — | — | — | May 29, 2025 | - |