Mr. Cedric Schiller
Verde Concierge·bret6@verdeconcierge.io
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | App kept asking for the same info on different screens. | 51337189Address change after shipping | Mr. Cedric Schiller |  Mr. Skyla Trantow | Apr 16, 2026, 9:52 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 67537890Loyalty points not posting | Mr. Cedric Schiller |  Oscar O'Hara | Mar 31, 2026, 7:38 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 07234539Item authenticity concern | Mr. Cedric Schiller |  Julie Hodkiewicz | Mar 19, 2026, 3:00 AM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 83218032Wholesale order question | Mr. Cedric Schiller | Oscar O'Hara | Mar 7, 2026, 11:51 AM |
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 58143144Lost package follow-up | Mr. Cedric Schiller |  Darryl Jacobi | Feb 12, 2026, 5:10 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 67049058Lost package follow-up | Mr. Cedric Schiller |  Vilma Gusikowski | Jan 18, 2026, 1:43 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 52631568Foundation match help | Mr. Cedric Schiller |  Leonard Waters-Howell | Jan 1, 2026, 2:49 AM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 53521523Cancel subscription / Auto-replenish | Mr. Cedric Schiller |  Jacklyn Dare | Dec 20, 2025, 6:05 AM |
| 4/11 | The Insider perks feel watered down compared to two years ago. | 38778349Cancel order request | Mr. Cedric Schiller |  Ignatius Cummerata | Oct 23, 2025, 6:22 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 78734731Price match request | Mr. Cedric Schiller | Oscar O'Hara | Oct 1, 2025, 2:41 AM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 15655597Missing samples in order | Mr. Cedric Schiller |  Steve O'Conner | Sep 8, 2025, 4:54 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 16574757Order arrived damaged | Mr. Cedric Schiller |  Dr. Mandy McLaughlin | Aug 6, 2025, 2:23 AM |
| 1/5 | Spent hours on chat over a week, never got a real answer. | 94400432App login problem | Mr. Cedric Schiller |  Chaz Renner | Jun 27, 2025, 10:11 PM |