Pam Hauck
janice57@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 43552384Discount code not working | May 9, 2026, 2:03 PM | ||
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 54764202Return after 30-day window | Apr 15, 2026, 10:30 AM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 20051432Allergic reaction concern | Feb 26, 2026, 4:11 PM | ||
| 4/11 | The app is slow and buggy now. Lost trust in the brand. | 95754935BOPIS order cancelled at store | Jan 30, 2026, 7:23 PM | ||
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 57815836Gift card balance question | Nov 23, 2025, 2:08 PM | ||
| 5/5 | Got my address updated mid-shipment in under a minute. | 95059679Address change after shipping | Oct 15, 2025, 11:07 PM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 65070128Discount code not working | Aug 30, 2025, 7:59 PM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 81527211Store experience feedback | Aug 26, 2025, 12:48 AM | ||
| 5/5 | Best welcome experience I've had from any beauty brand. | 90948452Restock alert for backorder | Aug 19, 2025, 7:02 AM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 78815381BOPIS pickup not ready | Jun 9, 2025, 9:19 PM |