Pam Hauck
janice57@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 43552384 | Discount code not working | Solved | Normal | Pam Hauck | — |  Chaz Renner | Chat | — | 6h | ●Responded | 5/5 | — | — | May 7, 2026 | - |
| 32020057 | App login problem | Solved | Normal | Pam Hauck | — |  Miss Amber Hintz Sr. | shade-match | 16h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 84240850 | BOPIS order cancelled at store | Solved | Normal | Pam Hauck | — |  Julie Hodkiewicz | Chat | samplesvipdamaged | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 54764202 | Return after 30-day window | Closed | Normal | Pam Hauck | — | Miss Amber Hintz Sr. | Chat | loyalty | 6h | ●Responded | 9/11 | — | — | Apr 13, 2026 | Apr 18, 2026 |
| 49784658 | Missing items in shipment | Closed | Normal | Pam Hauck | — |  Mr. Skyla Trantow | shippinggift-cardwholesale | 22h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 2, 2026 | |
| 25822767 | Foundation match help | Solved | Low | Pam Hauck | — |  Jacklyn Dare | Chat | bopiswholesalesamples | 1d 2h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 20051432 | Allergic reaction concern | Solved | Normal | Pam Hauck | — |  Steve O'Conner | influencerreturns | 4h | ●Responded | 5/5 | — | — | Feb 24, 2026 | - | |
| 95754935 | BOPIS order cancelled at store | Closed | Low | Pam Hauck | — |  Mr. Lonie Hudson | wholesale | 9d 16h | ●Responded | 4/11 | — | — | Jan 20, 2026 | Feb 3, 2026 | |
| 47688954 | Return after 30-day window | Pending | Normal | Pam Hauck | — | Julie Hodkiewicz | Chat | vipgift-cardshade-match | - | —Skipped | — | — | — | Jan 13, 2026 | - |
| 43547005 | Cancel subscription / Auto-replenish | Pending | Low | Pam Hauck | — | Mr. Skyla Trantow | Chat | samplesfragrance | - | —Skipped | — | — | — | Dec 18, 2025 | - |
| 65666144 | BOPIS pickup not ready | Solved | High | Pam Hauck | — |  Darryl Jacobi | — | 3h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 27915376 | Cancel order request | Solved | High | Pam Hauck | — | Julie Hodkiewicz | refundbopis | 3h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 52202687 | BOPIS order cancelled at store | Closed | Normal | Pam Hauck | — |  Faith Hilll | appsamples | 2d 14h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 11, 2025 | |
| 17893755 | Shipping cost question | Solved | Normal | Pam Hauck | — |  Dr. Mandy McLaughlin | — | 6h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 57815836 | Gift card balance question | Solved | Normal | Pam Hauck | — | Mr. Lonie Hudson | refundgift-card | 5h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - | |
| 27054065 | Return after 30-day window | Solved | Low | Pam Hauck | — |  Ignatius Cummerata | Chat | — | 15h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 53122967 | Where is my order? | Solved | Low | Pam Hauck | — |  Leonard Waters-Howell | influencerrefund | 2h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 69282175 | Question about product ingredients | Solved | Normal | Pam Hauck | — | Julie Hodkiewicz | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - |
| 75282895 | Klarna / Afterpay split issue | Open | Normal | Pam Hauck | — | Mr. Skyla Trantow | fragrance | - | —Skipped | — | — | — | Nov 15, 2025 | - | |
| 37802889 | Foundation match help | Solved | Normal | Pam Hauck | — | Steve O'Conner | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 36922858 | Address change after shipping | Solved | High | Pam Hauck | — |  Mr. Eliza Gerhold IV | Chat | shade-matchwholesale | 2d 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 32417550 | Discount code not working | Closed | Urgent | Pam Hauck | — |  Lily Raynor | Chat | samplesfragrance | 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 24, 2025 |
| 95059679 | Address change after shipping | Closed | Normal | Pam Hauck | — |  Eula McKenzie | shipping | 4h | ●Responded | 5/5 | — | — | Oct 15, 2025 | Oct 22, 2025 | |
| 64887256 | Wrong shade sent | Solved | Normal | Pam Hauck | — | Ignatius Cummerata | wholesalegift-cardrefund | 5d 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |
| 29742201 | Cancel order request | Closed | Low | Pam Hauck | — | Miss Amber Hintz Sr. | Chat | wholesale | 12h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 12, 2025 |
| 61452816 | Wrong shade sent | Closed | Normal | Pam Hauck | — |  Garth Dooley | shade-matchappdamaged | 19h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 15, 2025 | |
| 98980322 | Store experience feedback | Pending | High | Pam Hauck | — |  Amely Pacocha | appinfluencer | - | —Skipped | — | — | — | Sep 8, 2025 | - | |
| 88554492 | Refund not received | Closed | Normal | Pam Hauck | — |  Vilma Gusikowski | loyaltywholesalevip | 21h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 9, 2025 | |
| 30114984 | Cancel order request | Solved | Low | Pam Hauck | — |  Mr. Cade Senger | Chat | gift-card | 19h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - |
| 65070128 | Discount code not working | Closed | Normal | Pam Hauck | — |  Yazmin Jast | loyaltyreturnsfragrance | 4h | ●Responded | 5/5 | — | — | Aug 30, 2025 | Sep 2, 2025 | |
| 70691681 | Where is my order? | Solved | Normal | Pam Hauck | — | Steve O'Conner | shade-matchwholesaleinfluencer | 6d 16h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |
| 72645677 | Order arrived damaged | Closed | Normal | Pam Hauck | — | Vilma Gusikowski | bopisshade-match | 2d 6h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 29, 2025 | |
| 81527211 | Store experience feedback | Solved | Normal | Pam Hauck | — |  Kip Schroeder IV | damagedgift-card | 21h | ●Responded | 5/5 | — | — | Aug 24, 2025 | - | |
| 96026377 | Missing samples in order | Solved | Urgent | Pam Hauck | — | Leonard Waters-Howell | returns | 2d 8h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 90948452 | Restock alert for backorder | Solved | Normal | Pam Hauck | — | Steve O'Conner | shipping | 3h | ●Responded | 5/5 | — | — | Aug 17, 2025 | - | |
| 14690670 | App crashes at checkout | Pending | High | Pam Hauck | — | Yazmin Jast | returns | - | —Skipped | — | — | — | Aug 16, 2025 | - | |
| 23872254 | Allergic reaction concern | Solved | Urgent | Pam Hauck | — | Mr. Eliza Gerhold IV | wholesaleshippinggift-card | 11h | ⊘Not fired | — | — | — | Aug 11, 2025 | - | |
| 33626328 | Question about product ingredients | Solved | Normal | Pam Hauck | — | Amely Pacocha | Phone | vip | 1d 14h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - |
| 41463696 | Wholesale order question | Solved | Normal | Pam Hauck | — | Mr. Skyla Trantow | refundapp | 13h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | |
| 74016316 | Return after 30-day window | Closed | High | Pam Hauck | — | Kip Schroeder IV | Phone | app | 1h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 27, 2025 |
| 78815381 | BOPIS pickup not ready | Closed | Normal | Pam Hauck | — |  Kaela Friesen | Chat | bopis | 12h | ●Responded | 5/5 | — | — | Jun 7, 2025 | Jun 15, 2025 |
| 29609887 | Wrong shade sent | Open | Normal | Pam Hauck | — |  Katrina Johns | Chat | — | - | —Skipped | — | — | — | Jun 5, 2025 | - |