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CustomersPam Hauck

Pam Hauck

janice57@hotmail.com
Tickets42Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Quick, kind, and they actually solved my problem on the first message.43552384Discount code not workingPam HauckChaz RennerMay 9, 2026, 2:03 PM
9/11Tell everyone I know to shop here. Best beauty retailer, hands down.54764202Return after 30-day windowPam HauckMiss Amber Hintz Sr.Apr 15, 2026, 10:30 AM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.20051432Allergic reaction concernPam HauckSteve O'ConnerFeb 26, 2026, 4:11 PM
4/11The app is slow and buggy now. Lost trust in the brand.95754935BOPIS order cancelled at storePam HauckMr. Lonie HudsonJan 30, 2026, 7:23 PM
5/5First time ordering and I'll definitely be back. Smooth from start to finish.57815836Gift card balance questionPam HauckMr. Lonie HudsonNov 23, 2025, 2:08 PM
5/5Got my address updated mid-shipment in under a minute.95059679Address change after shippingPam HauckEula McKenzieOct 15, 2025, 11:07 PM
5/5They reshipped my order overnight after the package was lost. Top tier.65070128Discount code not workingPam HauckYazmin JastAug 30, 2025, 7:59 PM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.81527211Store experience feedbackPam HauckKip Schroeder IVAug 26, 2025, 12:48 AM
5/5Best welcome experience I've had from any beauty brand.90948452Restock alert for backorderPam HauckSteve O'ConnerAug 19, 2025, 7:02 AM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.78815381BOPIS pickup not readyPam HauckKaela FriesenJun 9, 2025, 9:19 PM
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Properties

Customer
Name
Pam Hauck
Email
janice57@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
10,491
Lifetime spend
651
Last purchase
May 14, 2026
Skin tone
—
Foundation shade
32N
Skin concerns
dullness, anti-aging, sensitivity
Allergies / restrictions
latex-allergy, nut-allergy
Favorite brands
Living Proof, Fenty Beauty, Chanel, Glossier
YTD spend
1,699
App installed
No
App last opened
Apr 15, 2026
Email subscribed
—
Marketing segment
new-customer
Last purchase amount
240
Total orders
4
Preferred category
haircare
Tickets
Tickets
42
Last seen
May 7, 2026
Responses
Avg rating
5.30