Suzanne Rolfson Sr.
ollie_bahringer@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 03924715Pro discount enrollment | Suzanne Rolfson Sr. |  Kaela Friesen | Apr 24, 2026, 9:26 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 26277860Discount code not working | Suzanne Rolfson Sr. |  Ignatius Cummerata | Apr 23, 2026, 2:49 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 44789577App login problem | Suzanne Rolfson Sr. |  Dr. Mandy McLaughlin | Apr 4, 2026, 6:33 AM |
| 4/11 | Won't recommend until the basics are fixed. | 03344994Restock alert for backorder | Suzanne Rolfson Sr. |  Garth Dooley | Mar 28, 2026, 9:29 PM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 84648220Allergic reaction concern | Suzanne Rolfson Sr. |  Vilma Gusikowski | Jan 24, 2026, 10:58 PM |
| 5/5 | First app open and I already feel like a VIP. Lovely. | 87971083Missing samples in order | Suzanne Rolfson Sr. |  Darryl Jacobi | Dec 18, 2025, 6:17 AM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 60560558Wrong shade sent | Suzanne Rolfson Sr. |  Mr. Lonie Hudson | Dec 5, 2025, 7:36 AM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 15757295BOPIS pickup not ready | Suzanne Rolfson Sr. |  Mr. Eliza Gerhold IV | Oct 13, 2025, 4:41 AM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 21584964Lost package follow-up | Suzanne Rolfson Sr. |  Jacklyn Dare | Sep 25, 2025, 8:43 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 49828376Question about product ingredients | Suzanne Rolfson Sr. | Dr. Mandy McLaughlin | Sep 9, 2025, 3:18 PM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 44475771Missing items in shipment | Suzanne Rolfson Sr. |  Chaz Renner | Sep 1, 2025, 6:06 AM |
| 1/5 | Couldn't complete onboarding. Eventually gave up. | 22384645Wrong shade sent | Suzanne Rolfson Sr. | Chaz Renner | Jul 11, 2025, 3:06 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 20589124Restock alert for backorder | Suzanne Rolfson Sr. | Mr. Eliza Gerhold IV | Jun 30, 2025, 4:56 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 87055855Loyalty points not posting | Suzanne Rolfson Sr. |  Amely Pacocha | Jun 26, 2025, 2:48 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 37510453Price match request | Suzanne Rolfson Sr. |  Steve O'Conner | May 25, 2025, 11:44 PM |