Suzanne Rolfson Sr.
ollie_bahringer@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 03924715 | Pro discount enrollment | Solved | High | Suzanne Rolfson Sr. | — |  Kaela Friesen | — | 3h | ●Responded | 10/11 | — | — | Apr 23, 2026 | - | |
| 26277860 | Discount code not working | Solved | High | Suzanne Rolfson Sr. | — |  Ignatius Cummerata | shade-matchgift-cardrefund | 3h | ●Responded | 5/5 | — | — | Apr 21, 2026 | - | |
| 32877404 | App login problem | Open | Normal | Suzanne Rolfson Sr. | — |  Mr. Lonie Hudson | Chat | — | - | —Skipped | — | — | — | Apr 20, 2026 | - |
| 96695384 | Question about product ingredients | Open | Low | Suzanne Rolfson Sr. | — |  Katrina Johns | Phone | influencerrefundgift-card | - | —Skipped | — | — | — | Apr 10, 2026 | - |
| 44789577 | App login problem | Closed | Normal | Suzanne Rolfson Sr. | — |  Dr. Mandy McLaughlin | refund | 2h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 5, 2026 | |
| 97703244 | Address change after shipping | Pending | Normal | Suzanne Rolfson Sr. | — |  Amely Pacocha | Chat | fragranceloyalty | - | —Skipped | — | — | — | Mar 31, 2026 | - |
| 03344994 | Restock alert for backorder | Solved | Normal | Suzanne Rolfson Sr. | — |  Garth Dooley | Chat | gift-card | 3d 11h | ●Responded | 4/11 | — | — | Mar 23, 2026 | - |
| 37104795 | Discount code not working | Open | Normal | Suzanne Rolfson Sr. | — |  Chaz Renner | Chat | — | - | —Skipped | — | — | — | Mar 18, 2026 | - |
| 84648220 | Allergic reaction concern | Solved | Normal | Suzanne Rolfson Sr. | — |  Vilma Gusikowski | Chat | shade-matchvip | 4h | ●Responded | 10/11 | — | — | Jan 23, 2026 | - |
| 70979309 | Item authenticity concern | Closed | High | Suzanne Rolfson Sr. | — | Amely Pacocha | shippingwholesaledamaged | 5h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 22, 2026 | |
| 34266255 | Discount code not working | Solved | High | Suzanne Rolfson Sr. | — |  Eula McKenzie | refund | 16h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 38694784 | Item authenticity concern | Solved | High | Suzanne Rolfson Sr. | — |  Leonard Waters-Howell | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - |
| 71222832 | Store experience feedback | Open | Normal | Suzanne Rolfson Sr. | — | Katrina Johns | Social | — | - | —Skipped | — | — | — | Dec 25, 2025 | - |
| 90185781 | Wrong shade sent | Open | Urgent | Suzanne Rolfson Sr. | — |  Mr. Cade Senger | wholesaleshade-match | - | —Skipped | — | — | — | Dec 25, 2025 | - | |
| 87971083 | Missing samples in order | Solved | Normal | Suzanne Rolfson Sr. | — |  Darryl Jacobi | refundfragranceshipping | 8h | ●Responded | 5/5 | — | — | Dec 16, 2025 | - | |
| 60560558 | Wrong shade sent | Solved | Normal | Suzanne Rolfson Sr. | — | Mr. Lonie Hudson | bopisshade-matchsamples | 10h | ●Responded | 10/11 | — | — | Dec 3, 2025 | - | |
| 35514600 | Insider tier issue | Solved | Normal | Suzanne Rolfson Sr. | — |  Mr. Skyla Trantow | Chat | — | 6h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - |
| 30975773 | BOPIS order cancelled at store | Solved | High | Suzanne Rolfson Sr. | — |  Miss Amber Hintz Sr. | Chat | bopis | 5h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - |
| 39301460 | Missing items in shipment | Solved | High | Suzanne Rolfson Sr. | — |  Steve O'Conner | shade-matchshippingvip | 9d 22h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |
| 45766681 | Foundation match help | Closed | Normal | Suzanne Rolfson Sr. | — | Garth Dooley | Chat | damagedwholesalebopis | 10h | ○Sent, no reply | — | — | — | Oct 12, 2025 | Oct 15, 2025 |
| 15757295 | BOPIS pickup not ready | Solved | Normal | Suzanne Rolfson Sr. | — |  Mr. Eliza Gerhold IV | Phone | shipping | 1h | ●Responded | 5/5 | — | — | Oct 11, 2025 | - |
| 97007436 | Wrong shade sent | Closed | Normal | Suzanne Rolfson Sr. | — | Dr. Mandy McLaughlin | influencerloyaltyapp | 16h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 17, 2025 | |
| 00459331 | Shipping cost question | Solved | Normal | Suzanne Rolfson Sr. | — | Vilma Gusikowski | Social | appshade-matchinfluencer | 6h | ⊘Not fired | — | — | — | Oct 2, 2025 | - |
| 21584964 | Lost package follow-up | Closed | Normal | Suzanne Rolfson Sr. | — |  Jacklyn Dare | shippingdamagedinfluencer | 3h | ●Responded | 5/5 | — | — | Sep 23, 2025 | Sep 27, 2025 | |
| 90190783 | Lost package follow-up | Pending | High | Suzanne Rolfson Sr. | — | Garth Dooley | Chat | gift-cardshipping | - | —Skipped | — | — | — | Sep 19, 2025 | - |
| 71705494 | Insider tier issue | Closed | Normal | Suzanne Rolfson Sr. | — | Kaela Friesen | loyaltygift-cardfragrance | 6h | ⊘Not fired | — | — | — | Sep 17, 2025 | Sep 24, 2025 | |
| 49828376 | Question about product ingredients | Solved | Low | Suzanne Rolfson Sr. | — | Dr. Mandy McLaughlin | — | 3h | ●Responded | 10/11 | — | — | Sep 8, 2025 | - | |
| 04696749 | Influencer code not working | Solved | Normal | Suzanne Rolfson Sr. | — | Jacklyn Dare | — | 4h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - | |
| 44475771 | Missing items in shipment | Solved | Normal | Suzanne Rolfson Sr. | — | Chaz Renner | — | 23h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - | |
| 27081141 | Foundation match help | Solved | Normal | Suzanne Rolfson Sr. | — | Miss Amber Hintz Sr. | shade-matchfragrancedamaged | 6h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |
| 10937540 | BOPIS order cancelled at store | Pending | Normal | Suzanne Rolfson Sr. | — | Jacklyn Dare | vipreturnsrefund | - | —Skipped | — | — | — | Aug 12, 2025 | - | |
| 49854559 | Price match request | Closed | Normal | Suzanne Rolfson Sr. | — |  Yazmin Jast | gift-card | 6h | ○Sent, no reply | — | — | — | Aug 6, 2025 | Aug 10, 2025 | |
| 88539095 | Cancel order request | Solved | Normal | Suzanne Rolfson Sr. | — | Katrina Johns | bopisfragrance | 5h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 62047909 | Gift card balance question | Solved | Normal | Suzanne Rolfson Sr. | — | Yazmin Jast | gift-cardinfluencershipping | 6h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 58395716 | App login problem | Solved | Normal | Suzanne Rolfson Sr. | — | Chaz Renner | bopissamples | 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 85516364 | Question about product ingredients | Solved | Low | Suzanne Rolfson Sr. | — | Kaela Friesen | refundgift-cardsamples | 3h | ⊘Not fired | — | — | — | Jul 18, 2025 | - | |
| 42477082 | Klarna / Afterpay split issue | Closed | High | Suzanne Rolfson Sr. | — | Mr. Eliza Gerhold IV | fragrance | 9h | ⊘Not fired | — | — | — | Jul 14, 2025 | Jul 15, 2025 | |
| 22384645 | Wrong shade sent | Solved | Normal | Suzanne Rolfson Sr. | — | Chaz Renner | Chat | damagedbopis | 9d 7h | ●Responded | 1/5 | — | — | Jul 1, 2025 | - |
| 03437834 | Discount code not working | Solved | Low | Suzanne Rolfson Sr. | — | Eula McKenzie | Chat | returnsfragrance | 2h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - |
| 20589124 | Restock alert for backorder | Solved | Normal | Suzanne Rolfson Sr. | — | Mr. Eliza Gerhold IV | shade-match | 3h | ●Responded | 5/5 | — | — | Jun 28, 2025 | - | |
| 03625004 | Wholesale order question | Solved | High | Suzanne Rolfson Sr. | — |  Kip Schroeder IV | loyaltydamagedbopis | 5h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 87055855 | Loyalty points not posting | Closed | Normal | Suzanne Rolfson Sr. | — | Amely Pacocha | influencersamples | 20h | ●Responded | 5/5 | — | — | Jun 23, 2025 | Jun 29, 2025 | |
| 61182874 | Missing items in shipment | Solved | Low | Suzanne Rolfson Sr. | — | Chaz Renner | Phone | damaged | 6h | ⊘Not fired | — | — | — | Jun 15, 2025 | - |
| 70091264 | Pro discount enrollment | Solved | Normal | Suzanne Rolfson Sr. | — | Ignatius Cummerata | wholesale | 6h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 87004262 | BOPIS pickup not ready | Solved | High | Suzanne Rolfson Sr. | — | Mr. Lonie Hudson | Phone | damagedshade-match | 6h | ○Sent, no reply | — | — | — | May 27, 2025 | - |
| 37510453 | Price match request | Solved | Normal | Suzanne Rolfson Sr. | — | Steve O'Conner | Chat | shippinginfluencerapp | 12h | ●Responded | 5/5 | — | — | May 24, 2025 | - |