Dr. Markus Thompson
elenora24@yahoo.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 01373225Wrong shade sent | Dr. Markus Thompson |  Faith Hilll | May 17, 2026, 10:51 AM |
| 3/5 | Loyalty program for non-Insiders too. | 26201071Pro discount enrollment | Dr. Markus Thompson |  Mr. Eliza Gerhold IV | Jan 15, 2026, 9:31 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 48925663Address change after shipping | Dr. Markus Thompson |  Julie Hodkiewicz | Jan 1, 2026, 5:20 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 60216994Cancel subscription / Auto-replenish | Dr. Markus Thompson |  Kaela Friesen | Dec 28, 2025, 11:47 AM |
| 1/5 | Lost my package, refused to refund or reship. I'm done with this brand. | 17462901Loyalty points not posting | Dr. Markus Thompson |  Yazmin Jast | Sep 21, 2025, 9:19 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 96716470Price match request | Dr. Markus Thompson |  Mr. Lonie Hudson | Jun 25, 2025, 3:33 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 00656519Klarna / Afterpay split issue | Dr. Markus Thompson |  Kip Schroeder IV | Jun 18, 2025, 8:27 PM |