Dr. Markus Thompson
elenora24@yahoo.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 01373225 | Wrong shade sent | Closed | Low | Dr. Markus Thompson | — |  Faith Hilll | shippingshade-match | 5h | ●Responded | 4/5 | — | — | May 15, 2026 | May 22, 2026 | |
| 75250274 | Price match request | Open | Normal | Dr. Markus Thompson | — |  Mr. Lonie Hudson | damagedinfluencershade-match | - | —Skipped | — | — | — | May 1, 2026 | - | |
| 03783454 | Address change after shipping | Pending | High | Dr. Markus Thompson | — |  Yazmin Jast | Chat | samplesapp | - | —Skipped | — | — | — | Apr 29, 2026 | - |
| 54697511 | Influencer code not working | Solved | Normal | Dr. Markus Thompson | — |  Mr. Eliza Gerhold IV | loyalty | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 15758333 | Cancel order request | Pending | Low | Dr. Markus Thompson | — |  Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Mar 17, 2026 | - | |
| 91258669 | Influencer code not working | Solved | Low | Dr. Markus Thompson | — |  Mr. Cade Senger | Chat | refundapp | 1d 3h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 91907743 | Wrong shade sent | Solved | Normal | Dr. Markus Thompson | — |  Oscar O'Hara | app | 2d 6h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 71818946 | Store experience feedback | Pending | Normal | Dr. Markus Thompson | — |  Steve O'Conner | Phone | samples | - | —Skipped | — | — | — | Jan 30, 2026 | - |
| 49445819 | Missing items in shipment | Open | Low | Dr. Markus Thompson | — |  Ignatius Cummerata | Phone | refundfragranceshade-match | - | —Skipped | — | — | — | Jan 15, 2026 | - |
| 26201071 | Pro discount enrollment | Solved | High | Dr. Markus Thompson | — | Mr. Eliza Gerhold IV | wholesaleshippingfragrance | 20h | ●Responded | 3/5 | — | — | Jan 14, 2026 | - | |
| 68292492 | Influencer code not working | Solved | Normal | Dr. Markus Thompson | — |  Garth Dooley | — | 5h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | |
| 18048899 | Insider tier issue | Solved | Normal | Dr. Markus Thompson | — |  Leonard Waters-Howell | wholesale | 2d | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 48925663 | Address change after shipping | Closed | Normal | Dr. Markus Thompson | — |  Julie Hodkiewicz | Phone | shade-matchinfluencer | 2h | ●Responded | 5/5 | — | — | Dec 30, 2025 | Jan 1, 2026 |
| 60216994 | Cancel subscription / Auto-replenish | Closed | Normal | Dr. Markus Thompson | — |  Kaela Friesen | samples | 17h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Jan 2, 2026 | |
| 31827615 | Lost package follow-up | Open | High | Dr. Markus Thompson | — |  Tommy Kuvalis | bopissamplesreturns | - | —Skipped | — | — | — | Nov 26, 2025 | - | |
| 11460724 | Shipping cost question | Solved | Low | Dr. Markus Thompson | — |  Amely Pacocha | Phone | — | 5h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 80169879 | Where is my order? | Closed | Normal | Dr. Markus Thompson | — | Leonard Waters-Howell | Chat | returnsdamaged | 6h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 9, 2025 |
| 08515779 | App crashes at checkout | Open | Low | Dr. Markus Thompson | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Oct 18, 2025 | - | |
| 02814398 | Klarna / Afterpay split issue | Closed | Urgent | Dr. Markus Thompson | — | Julie Hodkiewicz | Chat | returns | 13h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 24, 2025 |
| 17462901 | Loyalty points not posting | Solved | Normal | Dr. Markus Thompson | — | Yazmin Jast | gift-carddamaged | 1d 18h | ●Responded | 1/5 | — | — | Sep 18, 2025 | - | |
| 48116347 | App login problem | Solved | Normal | Dr. Markus Thompson | — |  Mr. Skyla Trantow | gift-cardinfluencerrefund | 6h | ⊘Not fired | — | — | — | Sep 18, 2025 | - | |
| 00725261 | Lost package follow-up | Closed | Low | Dr. Markus Thompson | — | Oscar O'Hara | gift-cardsamplesinfluencer | 19h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 16, 2025 | |
| 65577476 | Refund not received | Solved | Normal | Dr. Markus Thompson | — |  Miss Amber Hintz Sr. | — | 8h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |
| 15477636 | Missing items in shipment | Open | High | Dr. Markus Thompson | — | Leonard Waters-Howell | Chat | fragrancevipshipping | - | —Skipped | — | — | — | Aug 22, 2025 | - |
| 77635684 | Price match request | Closed | Normal | Dr. Markus Thompson | — | Steve O'Conner | influencerreturns | 1d 18h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 30, 2025 | |
| 16171863 | Shipping cost question | Solved | Normal | Dr. Markus Thompson | — |  Vilma Gusikowski | samplesbopisloyalty | 7d | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 05293602 | Foundation match help | Solved | Normal | Dr. Markus Thompson | — |  Katrina Johns | Chat | bopisreturns | 20h | ⊘Not fired | — | — | — | Jul 10, 2025 | - |
| 96716470 | Price match request | Solved | Low | Dr. Markus Thompson | — | Mr. Lonie Hudson | Chat | fragrancegift-card | 6h | ●Responded | 5/5 | — | — | Jun 24, 2025 | - |
| 00656519 | Klarna / Afterpay split issue | Solved | Normal | Dr. Markus Thompson | — |  Kip Schroeder IV | shippinggift-card | 20h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - | |
| 46624236 | Shipping cost question | Solved | Normal | Dr. Markus Thompson | — | Leonard Waters-Howell | Chat | apployaltyvip | 6h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |
| 80854313 | BOPIS order cancelled at store | Solved | Normal | Dr. Markus Thompson | — | Mr. Eliza Gerhold IV | returns | 17h | ⊘Not fired | — | — | — | May 29, 2025 | - | |
| 11914979 | Pro discount enrollment | Pending | Normal | Dr. Markus Thompson | — | Oscar O'Hara | fragranceinfluencershipping | - | —Skipped | — | — | — | May 22, 2025 | - |