Kay Boyer
earline_sanford-hermiston54@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 92491210Wholesale order question | May 17, 2026, 11:20 AM | ||
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 35409330App login problem | Feb 25, 2026, 7:16 AM | ||
| 1/11 | Wouldn't recommend after the return debacle I went through. | 09249279Insider tier issue | Feb 17, 2026, 11:48 AM | ||
| 1/5 | Lost over 200 dollars worth of points after a system migration and they won't restore them. | 94986931Birthday gift not received | Nov 24, 2025, 5:41 PM | ||
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 25894609Return after 30-day window | Oct 15, 2025, 11:46 AM | ||
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 30886776Allergic reaction concern | Sep 4, 2025, 5:00 PM | ||
| 5/5 | First app open and I already feel like a VIP. Lovely. | 03666178Question about product ingredients | Aug 1, 2025, 6:10 PM | ||
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 84887126Refund not received | Jul 27, 2025, 4:39 AM | ||
| 4/11 | The Insider perks feel watered down compared to two years ago. | 64128289Gift card balance question | Jul 5, 2025, 11:34 PM | ||
| 4/5 | Good. The personalization was decent but missed my undertone. | 17614963Item authenticity concern | Jun 29, 2025, 6:19 AM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 43136879Refund not received | Jun 28, 2025, 9:56 PM | ||
| 4/5 | Liked the experience. App could be slightly faster. | 24779672Loyalty points not posting | Jun 1, 2025, 11:05 PM | ||
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 45958459Birthday gift not received | Jun 1, 2025, 12:37 AM | ||
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 42787967Lost package follow-up | May 29, 2025, 1:38 AM |