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CustomersKay Boyer

Kay Boyer

earline_sanford-hermiston54@yahoo.com
Tickets38Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Quick, kind, and they actually solved my problem on the first message.92491210Wholesale order questionKay BoyerYazmin JastMay 17, 2026, 11:20 AM
9/11Tell everyone I know to shop here. Best beauty retailer, hands down.35409330App login problemKay BoyerMiss Amber Hintz Sr.Feb 25, 2026, 7:16 AM
1/11Wouldn't recommend after the return debacle I went through.09249279Insider tier issueKay BoyerLily RaynorFeb 17, 2026, 11:48 AM
1/5Lost over 200 dollars worth of points after a system migration and they won't restore them.94986931Birthday gift not receivedKay BoyerMiss Amber Hintz Sr.Nov 24, 2025, 5:41 PM
4/5Mostly painless. Wish the BOPIS confirmation email had come faster.25894609Return after 30-day windowKay BoyerJacklyn DareOct 15, 2025, 11:46 AM
4/5Order arrived fine, agent was helpful when one product was missing.30886776Allergic reaction concernKay BoyerLily RaynorSep 4, 2025, 5:00 PM
5/5First app open and I already feel like a VIP. Lovely.03666178Question about product ingredientsKay BoyerKaela FriesenAug 1, 2025, 6:10 PM
9/11The Elite tier perks are worth every dollar of lifetime spend.84887126Refund not receivedKay BoyerVilma GusikowskiJul 27, 2025, 4:39 AM
4/11The Insider perks feel watered down compared to two years ago.64128289Gift card balance questionKay BoyerSteve O'ConnerJul 5, 2025, 11:34 PM
4/5Good. The personalization was decent but missed my undertone.17614963Item authenticity concernKay BoyerEula McKenzieJun 29, 2025, 6:19 AM
4/5Solid help. The loyalty points took a day to show up after the agent said they would post.43136879Refund not receivedKay BoyerEula McKenzieJun 28, 2025, 9:56 PM
4/5Liked the experience. App could be slightly faster.24779672Loyalty points not postingKay BoyerTommy KuvalisJun 1, 2025, 11:05 PM
4/5Easy chat experience. Captcha at the start was annoying.45958459Birthday gift not receivedKay BoyerChaz RennerJun 1, 2025, 12:37 AM
5/5The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin.42787967Lost package follow-upKay BoyerSteve O'ConnerMay 29, 2025, 1:38 AM
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Properties

Customer
Name
Kay Boyer
Email
earline_sanford-hermiston54@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
10,206
Lifetime spend
90
Last purchase
Mar 13, 2026
Skin tone
fair
Foundation shade
20W
Skin concerns
—
Allergies / restrictions
—
Favorite brands
—
YTD spend
1,293
App installed
No
App last opened
—
Email subscribed
—
Marketing segment
active
Last purchase amount
38
Total orders
—
Preferred category
—
Tickets
Tickets
38
Last seen
May 16, 2026
Responses
Avg rating
4.50