Kay Boyer
earline_sanford-hermiston54@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 92491210 | Wholesale order question | Solved | Normal | — | Chat | gift-card | 2h | ●Responded | 5/5 | — | — | May 16, 2026 | - | ||
| 31512017 | Question about product ingredients | Solved | Normal | — | damagedrefund | 1d 10h | ⊘Not fired | — | — | — | May 15, 2026 | - | |||
| 84903639 | Wholesale order question | Solved | Normal | — | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | ||
| 23281022 | Item authenticity concern | Closed | Low | — | — | 6d 12h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 12, 2026 | |||
| 30780976 | Item authenticity concern | Open | Normal | — | Phone | shippingloyalty | - | —Skipped | — | — | — | Mar 17, 2026 | - | ||
| 35409330 | App login problem | Solved | Normal | — | Phone | — | 16h | ●Responded | 9/11 | — | — | Feb 24, 2026 | - | ||
| 01871069 | Cancel subscription / Auto-replenish | Closed | High | — | — | 1d | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 25, 2026 | |||
| 00493213 | Item authenticity concern | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | ||
| 27143314 | Cancel subscription / Auto-replenish | Closed | Low | — | returns | 15h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 23, 2026 | |||
| 09249279 | Insider tier issue | Closed | Normal | — | wholesale | 6h | ●Responded | 1/11 | — | — | Feb 16, 2026 | Feb 17, 2026 | |||
| 90488294 | Gift card balance question | Closed | High | — | appinfluencer | 8d 13h | ○Sent, no reply | — | — | — | Feb 15, 2026 | Feb 28, 2026 | |||
| 79891910 | Wrong shade sent | Solved | Normal | — | fragrance | 1h | ⊘Not fired | — | — | — | Jan 22, 2026 | - | |||
| 16911925 | Discount code not working | Solved | Normal | — | Chat | wholesale | 2d 3h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | ||
| 94188061 | Birthday gift not received | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | ||
| 94986931 | Birthday gift not received | Solved | Normal | — | Chat | gift-cardsamples | 4h | ●Responded | 1/5 | — | — | Nov 22, 2025 | - | ||
| 94937601 | Order arrived damaged | Closed | Normal | — | shippingwholesale | 16h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 2, 2025 | |||
| 25894609 | Return after 30-day window | Solved | Normal | — | Chat | vip | 4h | ●Responded | 4/5 | — | — | Oct 14, 2025 | - | ||
| 66160604 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | loyaltyreturnsshipping | 4h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | ||
| 38385460 | Return after 30-day window | Solved | Normal | — | shade-matchwholesaleapp | 2h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |||
| 10008113 | Discount code not working | Closed | Normal | — | — | 2d 1h | ⊘Not fired | — | — | — | Sep 14, 2025 | Sep 21, 2025 | |||
| 30886776 | Allergic reaction concern | Solved | Normal | — | fragrancereturnsapp | 5h | ●Responded | 4/5 | — | — | Sep 2, 2025 | - | |||
| 03942424 | Missing items in shipment | Solved | High | — | wholesale | 10h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 15722323 | App login problem | Closed | Normal | — | gift-cardshippinginfluencer | 6h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 11, 2025 | |||
| 15544520 | Lost package follow-up | Solved | Low | — | shipping | 1h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |||
| 03666178 | Question about product ingredients | Solved | Low | — | Chat | shade-match | 7h | ●Responded | 5/5 | — | — | Jul 31, 2025 | - | ||
| 31979707 | Shipping cost question | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | ||
| 84887126 | Refund not received | Solved | Low | — | Chat | gift-cardsampleswholesale | 6h | ●Responded | 9/11 | — | — | Jul 25, 2025 | - | ||
| 64128289 | Gift card balance question | Solved | Urgent | — | Chat | shippingfragrance | 1d 4h | ●Responded | 4/11 | — | — | Jul 4, 2025 | - | ||
| 19286916 | Missing samples in order | Open | Low | — | loyaltyshipping | - | —Skipped | — | — | — | Jul 4, 2025 | - | |||
| 07152905 | Foundation match help | Closed | Normal | — | influencerreturnsfragrance | 6h | ○Sent, no reply | — | — | — | Jun 29, 2025 | Jul 3, 2025 | |||
| 43136879 | Refund not received | Closed | High | — | Chat | refundreturns | 1h | ●Responded | 4/5 | — | — | Jun 27, 2025 | Jun 29, 2025 | ||
| 17614963 | Item authenticity concern | Solved | Urgent | — | — | 21h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - | |||
| 43771740 | Insider tier issue | Closed | Low | — | samples | 5h | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 23, 2025 | |||
| 89198245 | Foundation match help | Solved | Urgent | — | — | 2d 16h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |||
| 80900245 | Store experience feedback | Solved | Normal | — | Social | damagedsamples | 10h | ⊘Not fired | — | — | — | May 30, 2025 | - | ||
| 45958459 | Birthday gift not received | Solved | Urgent | — | Chat | — | 2d 9h | ●Responded | 4/5 | — | — | May 29, 2025 | - | ||
| 24779672 | Loyalty points not posting | Solved | Normal | — | Chat | shade-match | 2d 14h | ●Responded | 4/5 | — | — | May 29, 2025 | - | ||
| 42787967 | Lost package follow-up | Closed | Normal | — | — | 4h | ●Responded | 5/5 | — | — | May 28, 2025 | Jun 2, 2025 |