Gerard Ledner DVM
mohammad.abbott@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Big fan. Their customer service has saved me more than once. | 51113746Allergic reaction concern | Gerard Ledner DVM |  Kip Schroeder IV | Mar 30, 2026, 3:42 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 35302042Order arrived damaged | Gerard Ledner DVM |  Ignatius Cummerata | Mar 27, 2026, 4:43 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 03412658Klarna / Afterpay split issue | Gerard Ledner DVM |  Kaela Friesen | Mar 19, 2026, 4:06 PM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 15779171App login problem | Gerard Ledner DVM |  Mr. Eliza Gerhold IV | Feb 28, 2026, 2:10 AM |
| 4/11 | The app is slow and buggy now. Lost trust in the brand. | 23895820Cancel order request | Gerard Ledner DVM |  Eula McKenzie | Feb 4, 2026, 3:41 AM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 23174472Where is my order? | Gerard Ledner DVM |  Mr. Skyla Trantow | Jan 26, 2026, 9:29 AM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 25096089Where is my order? | Gerard Ledner DVM |  Mr. Cade Senger | Jan 17, 2026, 7:14 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 82932395Refund not received | Gerard Ledner DVM |  Darryl Jacobi | Dec 5, 2025, 4:42 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 62462400Cancel order request | Gerard Ledner DVM |  Amely Pacocha | Nov 9, 2025, 4:29 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 41966976Influencer code not working | Gerard Ledner DVM |  Katrina Johns | Oct 19, 2025, 3:31 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 05589819Pro discount enrollment | Gerard Ledner DVM |  Steve O'Conner | Oct 17, 2025, 9:26 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 02156030Refund not received | Gerard Ledner DVM |  Julie Hodkiewicz | Sep 15, 2025, 1:15 PM |
| 4/5 | Smaller sample sizes that aren't single-use. | 27155152App login problem | Gerard Ledner DVM | Eula McKenzie | May 30, 2025, 11:46 AM |