Adrian Franey-Lebsack
kristen_sawayn59@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 77348302Gift card balance question | Adrian Franey-Lebsack |  Garth Dooley | Apr 27, 2026, 11:58 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 20338736Discount code not working | Adrian Franey-Lebsack |  Steve O'Conner | Feb 11, 2026, 3:53 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 60695166Shipping cost question | Adrian Franey-Lebsack |  Chaz Renner | Jan 28, 2026, 7:10 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 21223093Wholesale order question | Adrian Franey-Lebsack |  Kip Schroeder IV | Jan 25, 2026, 1:17 PM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 32940631Allergic reaction concern | Adrian Franey-Lebsack |  Miss Amber Hintz Sr. | Dec 18, 2025, 4:55 AM |
| 1/5 | Three weeks, four agents, still no refund. | 61221772Discount code not working | Adrian Franey-Lebsack |  Mr. Cade Senger | Nov 6, 2025, 4:10 AM |
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 83117301BOPIS order cancelled at store | Adrian Franey-Lebsack |  Darryl Jacobi | Oct 11, 2025, 1:58 PM |
| 2/5 | The shade quiz was completely off for my undertone. | 90776422Wrong shade sent | Adrian Franey-Lebsack |  Tommy Kuvalis | Sep 27, 2025, 3:35 AM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 93797300Influencer code not working | Adrian Franey-Lebsack |  Mr. Eliza Gerhold IV | Sep 4, 2025, 12:51 PM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 41949020Discount code not working | Adrian Franey-Lebsack |  Mr. Lonie Hudson | Aug 26, 2025, 3:51 AM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 36908146Klarna / Afterpay split issue | Adrian Franey-Lebsack |  Leonard Waters-Howell | Jul 22, 2025, 2:19 AM |
| 1/5 | Worst app onboarding I've experienced this year. | 14449720Cancel order request | Adrian Franey-Lebsack |  Mr. Skyla Trantow | May 31, 2025, 8:22 AM |