Adrian Franey-Lebsack
kristen_sawayn59@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 61713096 | BOPIS order cancelled at store | Solved | Normal | Adrian Franey-Lebsack | — |  Lily Raynor | — | 3h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 82579443 | Order arrived damaged | Pending | High | Adrian Franey-Lebsack | — |  Katrina Johns | Phone | loyalty | - | —Skipped | — | — | — | May 14, 2026 | - |
| 56783084 | Missing samples in order | Solved | Normal | Adrian Franey-Lebsack | — |  Ignatius Cummerata | refundshade-matchwholesale | 3h | ⊘Not fired | — | — | — | May 13, 2026 | - | |
| 80586442 | Address change after shipping | Closed | Normal | Adrian Franey-Lebsack | — |  Kip Schroeder IV | gift-cardwholesale | 5h | ○Sent, no reply | — | — | — | May 8, 2026 | May 11, 2026 | |
| 33845805 | App login problem | Closed | Low | Adrian Franey-Lebsack | — | Lily Raynor | Social | — | 18h | ⊘Not fired | — | — | — | May 4, 2026 | May 8, 2026 |
| 77348302 | Gift card balance question | Solved | Normal | Adrian Franey-Lebsack | — |  Garth Dooley | returns | 3h | ●Responded | 4/5 | — | — | Apr 26, 2026 | - | |
| 66087191 | Price match request | Solved | Normal | Adrian Franey-Lebsack | — |  Jacklyn Dare | refundfragrancesamples | 18h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 70301076 | Insider tier issue | Closed | Normal | Adrian Franey-Lebsack | — |  Tommy Kuvalis | bopisinfluencerapp | 3h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 16, 2026 | |
| 49312613 | App crashes at checkout | Closed | Low | Adrian Franey-Lebsack | — |  Steve O'Conner | Chat | wholesale | 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 16, 2026 |
| 04299222 | Foundation match help | Solved | Normal | Adrian Franey-Lebsack | — | Ignatius Cummerata | — | 16h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - | |
| 52221125 | Where is my order? | Closed | Normal | Adrian Franey-Lebsack | — | Garth Dooley | shade-matchvip | 1h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 17, 2026 | |
| 20338736 | Discount code not working | Solved | Normal | Adrian Franey-Lebsack | — | Steve O'Conner | Chat | shade-match | 1d 4h | ●Responded | 9/11 | — | — | Feb 9, 2026 | - |
| 47129881 | Store experience feedback | Closed | Urgent | Adrian Franey-Lebsack | — |  Leonard Waters-Howell | Phone | gift-cardvip | 5h | ○Sent, no reply | — | — | — | Jan 28, 2026 | Jan 31, 2026 |
| 60695166 | Shipping cost question | Solved | High | Adrian Franey-Lebsack | — |  Chaz Renner | Chat | — | 13h | ●Responded | 4/5 | — | — | Jan 27, 2026 | - |
| 21223093 | Wholesale order question | Solved | Normal | Adrian Franey-Lebsack | — | Kip Schroeder IV | Phone | fragrancesamplesshipping | 16h | ●Responded | 4/5 | — | — | Jan 24, 2026 | - |
| 54759270 | Shipping cost question | Open | Urgent | Adrian Franey-Lebsack | — | Jacklyn Dare | returns | - | —Skipped | — | — | — | Dec 25, 2025 | - | |
| 52774863 | App crashes at checkout | Closed | Normal | Adrian Franey-Lebsack | — |  Dr. Mandy McLaughlin | — | 16h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 31, 2025 | |
| 08914653 | Missing samples in order | Closed | Low | Adrian Franey-Lebsack | — |  Mr. Cade Senger | Chat | returns | 1h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 18, 2025 |
| 32940631 | Allergic reaction concern | Solved | Normal | Adrian Franey-Lebsack | — |  Miss Amber Hintz Sr. | Phone | refundfragrance | 9d 19h | ●Responded | 2/5 | — | — | Dec 6, 2025 | - |
| 63935560 | Restock alert for backorder | Solved | Normal | Adrian Franey-Lebsack | — |  Eula McKenzie | Chat | shippinginfluencer | 2d 3h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - |
| 77063527 | Insider tier issue | Solved | High | Adrian Franey-Lebsack | — |  Mr. Skyla Trantow | loyaltysamplesfragrance | 5h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 61221772 | Discount code not working | Solved | Normal | Adrian Franey-Lebsack | — | Mr. Cade Senger | Chat | influencerreturns | 3d 23h | ●Responded | 1/5 | — | — | Nov 1, 2025 | - |
| 35285788 | Price match request | Closed | Low | Adrian Franey-Lebsack | — |  Kaela Friesen | shipping | 9h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 31, 2025 | |
| 25096197 | Allergic reaction concern | Closed | Urgent | Adrian Franey-Lebsack | — |  Vilma Gusikowski | gift-card | 1d 13h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 16, 2025 | |
| 83117301 | BOPIS order cancelled at store | Solved | Normal | Adrian Franey-Lebsack | — |  Darryl Jacobi | vipinfluencer | 1d 11h | ●Responded | 9/11 | — | — | Oct 8, 2025 | - | |
| 78441820 | App login problem | Solved | Low | Adrian Franey-Lebsack | — | Tommy Kuvalis | Phone | apprefund | 2d 20h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 90776422 | Wrong shade sent | Solved | Normal | Adrian Franey-Lebsack | — | Tommy Kuvalis | — | 6h | ●Responded | 2/5 | — | — | Sep 25, 2025 | - | |
| 72849248 | Return after 30-day window | Open | Normal | Adrian Franey-Lebsack | — | Steve O'Conner | Chat | returns | - | —Skipped | — | — | — | Sep 12, 2025 | - |
| 93797300 | Influencer code not working | Solved | High | Adrian Franey-Lebsack | — |  Mr. Eliza Gerhold IV | loyalty | 3h | ●Responded | 3/5 | — | — | Sep 3, 2025 | - | |
| 15876004 | Allergic reaction concern | Closed | Normal | Adrian Franey-Lebsack | — | Jacklyn Dare | Social | damagedvip | 1h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 5, 2025 |
| 33761362 | Item authenticity concern | Solved | Normal | Adrian Franey-Lebsack | — | Katrina Johns | Chat | — | 7h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 41949020 | Discount code not working | Solved | Normal | Adrian Franey-Lebsack | — |  Mr. Lonie Hudson | Chat | — | 3h | ●Responded | 4/5 | — | — | Aug 25, 2025 | - |
| 32585961 | Refund not received | Solved | Normal | Adrian Franey-Lebsack | — | Dr. Mandy McLaughlin | gift-card | 2d 16h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |
| 44478609 | Cancel order request | Solved | High | Adrian Franey-Lebsack | — | Vilma Gusikowski | damaged | 1d 15h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |
| 32739361 | Restock alert for backorder | Solved | Normal | Adrian Franey-Lebsack | — | Katrina Johns | Chat | gift-cardrefunddamaged | 5h | ⊘Not fired | — | — | — | Jul 29, 2025 | - |
| 84308935 | Wholesale order question | Pending | Normal | Adrian Franey-Lebsack | — | Mr. Skyla Trantow | bopisdamagedsamples | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 36908146 | Klarna / Afterpay split issue | Solved | Low | Adrian Franey-Lebsack | — | Leonard Waters-Howell | Chat | fragrancebopiswholesale | 6h | ●Responded | 10/11 | — | — | Jul 21, 2025 | - |
| 33195512 | Birthday gift not received | Pending | Normal | Adrian Franey-Lebsack | — | Kip Schroeder IV | — | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 72000986 | Price match request | Solved | Normal | Adrian Franey-Lebsack | — | Mr. Eliza Gerhold IV | Social | — | 2d 8h | ⊘Not fired | — | — | — | Jul 5, 2025 | - |
| 21088170 | Discount code not working | Solved | Normal | Adrian Franey-Lebsack | — |  Amely Pacocha | Phone | returnsgift-cardshipping | 2d 3h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 84443740 | Cancel subscription / Auto-replenish | Closed | Normal | Adrian Franey-Lebsack | — |  Julie Hodkiewicz | — | 4h | ⊘Not fired | — | — | — | Jun 14, 2025 | Jun 18, 2025 | |
| 85122162 | Shipping cost question | Solved | Low | Adrian Franey-Lebsack | — | Lily Raynor | refund | 5d 9h | ⊘Not fired | — | — | — | Jun 8, 2025 | - | |
| 14449720 | Cancel order request | Solved | Low | Adrian Franey-Lebsack | — | Mr. Skyla Trantow | samples | 5h | ●Responded | 1/5 | — | — | May 30, 2025 | - |