Mr. Danika Bechtelar
regan81@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Loyalty program for non-Insiders too. | 88462475BOPIS pickup not ready | Apr 21, 2026, 9:55 PM | ||
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 25265214Influencer code not working | Apr 10, 2026, 2:56 PM | ||
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 57020835Insider tier issue | Feb 7, 2026, 2:44 PM | ||
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 25827653Restock alert for backorder | Jan 31, 2026, 7:16 PM | ||
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 58406493Order arrived damaged | Jan 15, 2026, 5:36 AM | ||
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 70833340Missing samples in order | Jan 13, 2026, 3:28 PM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 24577114Cancel subscription / Auto-replenish | Jan 10, 2026, 9:50 PM | ||
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 75344664Restock alert for backorder | Dec 25, 2025, 2:08 PM | ||
| 5/5 | Reward longtime customers more meaningfully. | 57865132Missing samples in order | Nov 19, 2025, 1:21 PM | ||
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 46690847Wholesale order question | Sep 1, 2025, 5:29 AM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 81696292Question about product ingredients | Aug 2, 2025, 4:16 PM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 44349244Wholesale order question | Jul 31, 2025, 11:50 PM | ||
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 59568430BOPIS pickup not ready | Jun 25, 2025, 6:27 AM |