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CustomersMilton Welch

Milton Welch

bradley_kassulke@hotmail.com
Tickets44Responses15
Showing 1 - 15 of 15
Rating
Comment
Ticket
Customer
Team member
Responded
1/5Treated like I was lying about the missing items. Insulting.52449018Where is my order?Milton WelchKaela FriesenMar 21, 2026, 4:33 AM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.30109270Store experience feedbackMilton WelchIgnatius CummerataMar 20, 2026, 2:40 AM
1/11Pricing has crept up and the value isn't there anymore.65303467Lost package follow-upMilton WelchDr. Mandy McLaughlinMar 10, 2026, 9:26 PM
4/5Good service. Wish I'd been told upfront that my shade was on backorder.36642574Missing items in shipmentMilton WelchDarryl JacobiJan 15, 2026, 12:12 PM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.28944387Influencer code not workingMilton WelchYazmin JastJan 7, 2026, 3:05 AM
9/11Would recommend in a heartbeat. The samples program alone is worth signing up for.68362221Item authenticity concernMilton WelchVilma GusikowskiDec 20, 2025, 3:20 AM
1/5Lost over 200 dollars worth of points after a system migration and they won't restore them.51828640Refund not receivedMilton WelchKip Schroeder IVOct 27, 2025, 4:59 AM
5/5Got my missing samples shipped out the same day. Thank you!43509691Insider tier issueMilton WelchMr. Lonie HudsonOct 25, 2025, 9:55 AM
9/11Big fan. Their customer service has saved me more than once.64944627Foundation match helpMilton WelchJulie HodkiewiczOct 14, 2025, 1:54 PM
5/5Got my Klarna split sorted out in two messages. So easy.02419088Refund not receivedMilton WelchMr. Lonie HudsonOct 13, 2025, 12:29 PM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.10327135Wholesale order questionMilton WelchSteve O'ConnerOct 11, 2025, 10:29 PM
4/5Smooth signup. The intro samples took a week to arrive but they were great.78703040Cancel subscription / Auto-replenishMilton WelchSteve O'ConnerOct 5, 2025, 7:05 AM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.70550393Lost package follow-upMilton WelchYazmin JastJul 23, 2025, 6:49 AM
7/11I shop here for some categories, not others.09913222Cancel subscription / Auto-replenishMilton WelchMr. Skyla TrantowJun 17, 2025, 9:14 AM
5/5Customer care actually listened. Refund processed without making me jump through hoops.40381012Missing samples in orderMilton WelchTommy KuvalisJun 13, 2025, 5:36 AM
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Properties

Customer
Name
Milton Welch
Email
bradley_kassulke@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
8,567
Lifetime spend
—
Last purchase
—
Skin tone
deep
Foundation shade
25P
Skin concerns
redness
Allergies / restrictions
sulfate-free
Favorite brands
—
YTD spend
—
App installed
Yes
App last opened
May 19, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
158
Total orders
17
Preferred category
skincare
Tickets
Tickets
44
Last seen
May 13, 2026
Responses
Avg rating
4.73