Milton Welch
bradley_kassulke@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94723365 | Insider tier issue | Solved | Normal | — | shade-matchwholesale | 19h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |||
| 59356830 | Influencer code not working | Closed | Urgent | — | samplesshade-matchrefund | 22h | ⊘Not fired | — | — | — | May 12, 2026 | May 20, 2026 | |||
| 07068196 | Insider tier issue | Solved | Low | — | loyaltydamaged | 2h | ○Sent, no reply | — | — | — | May 10, 2026 | - | |||
| 07466161 | Price match request | Open | Normal | — | fragrancegift-cardvip | - | —Skipped | — | — | — | May 2, 2026 | - | |||
| 46171204 | Birthday gift not received | Closed | Low | — | refund | 3d 13h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 12, 2026 | |||
| 30109270 | Store experience feedback | Solved | Normal | — | — | 1h | ●Responded | 5/5 | — | — | Mar 19, 2026 | - | |||
| 52449018 | Where is my order? | Closed | Normal | — | sampleswholesale | 3h | ●Responded | 1/5 | — | — | Mar 19, 2026 | Mar 25, 2026 | |||
| 65303467 | Lost package follow-up | Solved | Normal | — | loyaltyrefundfragrance | 1h | ●Responded | 1/11 | — | — | Mar 9, 2026 | - | |||
| 62074331 | Where is my order? | Solved | Low | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | ||
| 27603162 | Order arrived damaged | Pending | Normal | — | Chat | loyaltyreturns | - | —Skipped | — | — | — | Feb 4, 2026 | - | ||
| 56930147 | Insider tier issue | Open | Normal | — | loyaltyshade-matchshipping | - | —Skipped | — | — | — | Jan 29, 2026 | - | |||
| 36642574 | Missing items in shipment | Solved | Low | — | Phone | loyaltydamaged | 1h | ●Responded | 4/5 | — | — | Jan 14, 2026 | - | ||
| 95229320 | Restock alert for backorder | Solved | Normal | — | vip | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |||
| 28944387 | Influencer code not working | Solved | Normal | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Jan 5, 2026 | - | ||
| 82033040 | Birthday gift not received | Solved | Normal | — | wholesalerefund | 5h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |||
| 46655090 | Foundation match help | Open | Normal | — | Chat | bopissamples | - | —Skipped | — | — | — | Dec 22, 2025 | - | ||
| 68362221 | Item authenticity concern | Solved | High | — | Chat | appvipwholesale | 2d 11h | ●Responded | 9/11 | — | — | Dec 16, 2025 | - | ||
| 35327071 | Klarna / Afterpay split issue | Solved | Low | — | Phone | gift-cardapp | 2h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | ||
| 07867654 | Missing samples in order | Solved | Normal | — | — | 1d | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |||
| 46331944 | Shipping cost question | Closed | High | — | influencerloyaltydamaged | 18h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 1, 2025 | |||
| 43509691 | Insider tier issue | Solved | Normal | — | wholesaleviprefund | 10h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - | |||
| 35067803 | Loyalty points not posting | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | ||
| 51828640 | Refund not received | Solved | High | — | wholesale | 8d 9h | ●Responded | 1/5 | — | — | Oct 17, 2025 | - | |||
| 64944627 | Foundation match help | Solved | Normal | — | Phone | shipping | 2d | ●Responded | 9/11 | — | — | Oct 11, 2025 | - | ||
| 02419088 | Refund not received | Solved | Normal | — | fragrance | 2h | ●Responded | 5/5 | — | — | Oct 11, 2025 | - | |||
| 10327135 | Wholesale order question | Solved | Normal | — | Chat | shippingreturns | 5h | ●Responded | 5/5 | — | — | Oct 10, 2025 | - | ||
| 78703040 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | shipping | 1d 9h | ●Responded | 4/5 | — | — | Oct 2, 2025 | - | ||
| 94865066 | Return after 30-day window | Solved | Low | — | Social | refund | 13h | ⊘Not fired | — | — | — | Sep 28, 2025 | - | ||
| 05956058 | Missing samples in order | Solved | Low | — | Phone | returnsfragrancegift-card | 11h | ⊘Not fired | — | — | — | Sep 25, 2025 | - | ||
| 28718333 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | wholesale | 1d 4h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | ||
| 88130865 | Missing samples in order | Solved | Normal | — | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - | ||
| 80010562 | Cancel order request | Solved | Urgent | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | ||
| 49221182 | Cancel order request | Closed | Normal | — | returnsshippinggift-card | 5h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 26, 2025 | |||
| 70550393 | Lost package follow-up | Solved | Normal | — | Chat | — | 23h | ●Responded | 5/5 | — | — | Jul 21, 2025 | - | ||
| 69299552 | Where is my order? | Closed | High | — | bopiswholesalereturns | 6h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 22, 2025 | |||
| 17610611 | Klarna / Afterpay split issue | Solved | Normal | — | Phone | shippingrefundfragrance | 3h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - | ||
| 40939527 | BOPIS order cancelled at store | Closed | High | — | — | 18h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 28, 2025 | |||
| 89762920 | Item authenticity concern | Solved | Normal | — | Chat | loyalty | 4h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | ||
| 08642721 | Birthday gift not received | Pending | Normal | — | vipbopis | - | —Skipped | — | — | — | Jun 23, 2025 | - | |||
| 09913222 | Cancel subscription / Auto-replenish | Closed | Normal | — | bopissamplesfragrance | 8h | ●Responded | 7/11 | — | — | Jun 16, 2025 | Jun 19, 2025 | |||
| 46577926 | Cancel order request | Solved | Low | — | fragrance | 2h | ⊘Not fired | — | — | — | Jun 13, 2025 | - | |||
| 40381012 | Missing samples in order | Solved | High | — | Phone | — | 3h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - | ||
| 05386060 | Gift card balance question | Solved | Low | — | returnsshipping | 20h | ○Sent, no reply | — | — | — | May 24, 2025 | - | |||
| 88798717 | Allergic reaction concern | Solved | High | — | gift-cardshippingvip | 3h | ○Sent, no reply | — | — | — | May 24, 2025 | - |