HomeInbox
CustomersMiss Caroline Gusikowski

Miss Caroline Gusikowski

eusebio_leffler@yahoo.com
Tickets47Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
9/11Already referred three friends. They all love it too.97580559Gift card balance questionMiss Caroline GusikowskiVilma GusikowskiMay 14, 2026, 8:10 AM
5/5Got my Klarna split sorted out in two messages. So easy.97690804Influencer code not workingMiss Caroline GusikowskiKaela FriesenMay 5, 2026, 8:50 AM
4/5Bring back the old loyalty point structure.86000722Order arrived damagedMiss Caroline GusikowskiLily RaynorApr 18, 2026, 2:24 AM
10/11Love everything about it. The Insider program is genuinely valuable.76099368Allergic reaction concernMiss Caroline GusikowskiMr. Lonie HudsonApr 4, 2026, 2:20 AM
3/5Got the replacement but it took three back-and-forths to confirm the shade.29225938Return after 30-day windowMiss Caroline GusikowskiMr. Lonie HudsonFeb 21, 2026, 6:17 AM
4/5Make the chat agents actually empowered to make refund decisions.93330105Insider tier issueMiss Caroline GusikowskiVilma GusikowskiFeb 4, 2026, 11:07 AM
4/5Pretty easy overall. One extra screen on the return flow than expected.91613674Lost package follow-upMiss Caroline GusikowskiEula McKenzieJan 17, 2026, 4:57 PM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.54741188Where is my order?Miss Caroline GusikowskiFaith HilllJan 17, 2026, 3:14 PM
3/5Solved the problem after I had to repeat my issue twice.47678473Return after 30-day windowMiss Caroline GusikowskiLily RaynorJan 15, 2026, 3:27 PM
10/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.54482138Shipping cost questionMiss Caroline GusikowskiSteve O'ConnerJan 1, 2026, 11:17 AM
1/5App charged me for an order that never shipped and support won't help.68186157Foundation match helpMiss Caroline GusikowskiLeonard Waters-HowellOct 6, 2025, 6:04 AM
1/5Three weeks, four agents, still no refund.25254040Allergic reaction concernMiss Caroline GusikowskiAmely PacochaSep 19, 2025, 1:05 AM
5/5Honestly the best customer service in beauty. Always feels personal.58090587Order arrived damagedMiss Caroline GusikowskiMr. Cade SengerAug 14, 2025, 8:56 AM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.40627962Missing samples in orderMiss Caroline GusikowskiEula McKenzieJun 24, 2025, 4:00 PM
Page 1 of 1

Properties

Customer
Name
Miss Caroline Gusikowski
Email
eusebio_leffler@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
7,197
Lifetime spend
751
Last purchase
Mar 28, 2026
Skin tone
rich
Foundation shade
32P
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Charlotte Tilbury, Kiehl's, Chanel, Tatcha
YTD spend
3,251
App installed
No
App last opened
May 17, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
18
Total orders
3
Preferred category
skincare
Tickets
Tickets
47
Last seen
May 13, 2026
Responses
Avg rating
5.29