Miss Caroline Gusikowski
eusebio_leffler@yahoo.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 97580559 | Gift card balance question | Solved | High | — | samplesinfluencer | 5h | ●Responded | 9/11 | — | — | May 13, 2026 | - | |||
| 97690804 | Influencer code not working | Solved | Normal | — | fragranceapp | 5h | ●Responded | 5/5 | — | — | May 4, 2026 | - | |||
| 93627240 | Klarna / Afterpay split issue | Pending | Low | — | — | - | —Skipped | — | — | — | May 1, 2026 | - | |||
| 00944602 | BOPIS pickup not ready | Solved | Low | — | wholesale | 1h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | |||
| 86000722 | Order arrived damaged | Closed | Low | — | — | 1h | ●Responded | 4/5 | — | — | Apr 17, 2026 | Apr 19, 2026 | |||
| 87787636 | Discount code not working | Pending | High | — | gift-card | - | —Skipped | — | — | — | Apr 16, 2026 | - | |||
| 76099368 | Allergic reaction concern | Solved | Low | — | influencer | 6h | ●Responded | 10/11 | — | — | Apr 3, 2026 | - | |||
| 38661018 | Wholesale order question | Solved | High | — | Chat | — | 8h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | ||
| 04834021 | Wrong shade sent | Closed | Normal | — | loyaltyreturnsinfluencer | 1h | ○Sent, no reply | — | — | — | Mar 25, 2026 | Mar 27, 2026 | |||
| 09171854 | Return after 30-day window | Pending | Normal | — | gift-card | - | —Skipped | — | — | — | Mar 7, 2026 | - | |||
| 49043845 | Price match request | Solved | Normal | — | Chat | refundshade-match | 5h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | ||
| 00775789 | Missing items in shipment | Solved | Urgent | — | wholesalesamplesvip | 2h | ⊘Not fired | — | — | — | Feb 26, 2026 | - | |||
| 65555818 | Influencer code not working | Closed | Urgent | — | shippinggift-card | 11h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 4, 2026 | |||
| 29225938 | Return after 30-day window | Solved | Normal | — | bopisreturnsvip | 3h | ●Responded | 3/5 | — | — | Feb 20, 2026 | - | |||
| 23315830 | Order arrived damaged | Closed | Normal | — | app | 1d 17h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 25, 2026 | |||
| 46171982 | Wrong shade sent | Solved | Low | — | refundvip | 1d 1h | ⊘Not fired | — | — | — | Feb 17, 2026 | - | |||
| 56143817 | Wholesale order question | Closed | Normal | — | damagedwholesale | 4h | ⊘Not fired | — | — | — | Feb 15, 2026 | Feb 22, 2026 | |||
| 44268911 | Item authenticity concern | Pending | High | — | damagedwholesalefragrance | - | —Skipped | — | — | — | Feb 11, 2026 | - | |||
| 13829453 | Discount code not working | Solved | Normal | — | Social | vipreturns | 8h | ⊘Not fired | — | — | — | Feb 9, 2026 | - | ||
| 93330105 | Insider tier issue | Closed | High | — | — | 1d 7h | ●Responded | 4/5 | — | — | Feb 2, 2026 | Feb 5, 2026 | |||
| 15775371 | BOPIS order cancelled at store | Solved | Normal | — | Chat | returnsshade-match | 3h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | ||
| 58519218 | Cancel order request | Solved | Low | — | Chat | appfragrance | 5h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | ||
| 91613674 | Lost package follow-up | Solved | Normal | — | shade-matchvip | 6h | ●Responded | 4/5 | — | — | Jan 16, 2026 | - | |||
| 54741188 | Where is my order? | Solved | Normal | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Jan 15, 2026 | - | ||
| 47678473 | Return after 30-day window | Closed | Normal | — | vip | 1d 14h | ●Responded | 3/5 | — | — | Jan 13, 2026 | Jan 22, 2026 | |||
| 73030632 | Birthday gift not received | Solved | Normal | — | influencer | 2d 13h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |||
| 54482138 | Shipping cost question | Solved | Normal | — | Chat | refundshade-matchgift-card | 8h | ●Responded | 10/11 | — | — | Dec 30, 2025 | - | ||
| 65621317 | Wrong shade sent | Solved | Normal | — | Social | — | 1d 19h | ⊘Not fired | — | — | — | Dec 20, 2025 | - | ||
| 91352261 | Wholesale order question | Closed | Urgent | — | Phone | shipping | 2h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 19, 2025 | ||
| 93590300 | Cancel subscription / Auto-replenish | Solved | Normal | — | Social | loyalty | 5h | ⊘Not fired | — | — | — | Nov 21, 2025 | - | ||
| 65827634 | Item authenticity concern | Closed | Normal | — | samples | 2h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 | |||
| 36462689 | Refund not received | Solved | Normal | — | Chat | gift-cardshippingloyalty | 5d 1h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | ||
| 68894084 | Where is my order? | Solved | High | — | refund | 8h | ⊘Not fired | — | — | — | Oct 29, 2025 | - | |||
| 68186157 | Foundation match help | Solved | Normal | — | bopisinfluencer | 6h | ●Responded | 1/5 | — | — | Oct 4, 2025 | - | |||
| 39579908 | Pro discount enrollment | Solved | Urgent | — | wholesaleinfluencershade-match | 17h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |||
| 25254040 | Allergic reaction concern | Closed | Low | — | loyaltywholesale | 9d 12h | ●Responded | 1/5 | — | — | Sep 8, 2025 | Sep 24, 2025 | |||
| 49103799 | Shipping cost question | Pending | Low | — | Chat | bopis | - | —Skipped | — | — | — | Aug 29, 2025 | - | ||
| 72663450 | Insider tier issue | Solved | High | — | Phone | shippingloyalty | 4h | ⊘Not fired | — | — | — | Aug 24, 2025 | - | ||
| 70266931 | Wholesale order question | Solved | Normal | — | Chat | fragrancegift-cardinfluencer | 2h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | ||
| 18610029 | Missing items in shipment | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |||
| 58090587 | Order arrived damaged | Solved | Normal | — | — | 6h | ●Responded | 5/5 | — | — | Aug 12, 2025 | - | |||
| 60729214 | Pro discount enrollment | Solved | Normal | — | shade-match | 5h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |||
| 40627962 | Missing samples in order | Solved | Normal | — | shipping | 1h | ●Responded | 10/11 | — | — | Jun 24, 2025 | - | |||
| 94215472 | Restock alert for backorder | Closed | Normal | — | Chat | — | 21h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 29, 2025 | ||
| 64067589 | BOPIS order cancelled at store | Pending | Low | — | vipbopis | - | —Skipped | — | — | — | Jun 6, 2025 | - | |||
| 66528891 | Where is my order? | Solved | Normal | — | refundshipping | 6h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |||
| 91695550 | Gift card balance question | Closed | Normal | — | — | 3h | ⊘Not fired | — | — | — | May 29, 2025 | Jun 4, 2025 |