Miss Caroline Gusikowski
eusebio_leffler@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Already referred three friends. They all love it too. | 97580559Gift card balance question | May 14, 2026, 8:10 AM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 97690804Influencer code not working | May 5, 2026, 8:50 AM | ||
| 4/5 | Bring back the old loyalty point structure. | 86000722Order arrived damaged | Apr 18, 2026, 2:24 AM | ||
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 76099368Allergic reaction concern | Apr 4, 2026, 2:20 AM | ||
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 29225938Return after 30-day window | Feb 21, 2026, 6:17 AM | ||
| 4/5 | Make the chat agents actually empowered to make refund decisions. | 93330105Insider tier issue | Feb 4, 2026, 11:07 AM | ||
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 91613674Lost package follow-up | Jan 17, 2026, 4:57 PM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 54741188Where is my order? | Jan 17, 2026, 3:14 PM | ||
| 3/5 | Solved the problem after I had to repeat my issue twice. | 47678473Return after 30-day window | Jan 15, 2026, 3:27 PM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 54482138Shipping cost question | Jan 1, 2026, 11:17 AM | ||
| 1/5 | App charged me for an order that never shipped and support won't help. | 68186157Foundation match help | Oct 6, 2025, 6:04 AM | ||
| 1/5 | Three weeks, four agents, still no refund. | 25254040Allergic reaction concern | Sep 19, 2025, 1:05 AM | ||
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 58090587Order arrived damaged | Aug 14, 2025, 8:56 AM | ||
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 40627962Missing samples in order | Jun 24, 2025, 4:00 PM |