Eula Nienow
osvaldo_rowe24@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 63308286App crashes at checkout | Eula Nienow |  Faith Hilll | Apr 25, 2026, 3:34 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 02342003Missing items in shipment | Eula Nienow |  Mr. Eliza Gerhold IV | Apr 15, 2026, 11:28 PM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 71826057Pro discount enrollment | Eula Nienow |  Kip Schroeder IV | Jan 17, 2026, 3:06 PM |
| 10/11 | Already referred three friends. They all love it too. | 08985000Klarna / Afterpay split issue | Eula Nienow |  Mr. Cade Senger | Sep 25, 2025, 8:58 AM |
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 59480568Cancel subscription / Auto-replenish | Eula Nienow |  Kaela Friesen | Aug 15, 2025, 4:25 AM |
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 08463624Question about product ingredients | Eula Nienow |  Oscar O'Hara | Aug 2, 2025, 12:15 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 34154888Foundation match help | Eula Nienow | Oscar O'Hara | Aug 2, 2025, 4:50 AM |
| 4/5 | More fragrance education in the app. | 01221449Wholesale order question | Eula Nienow |  Garth Dooley | Jun 18, 2025, 10:34 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 50845131Pro discount enrollment | Eula Nienow | Kaela Friesen | Jun 1, 2025, 3:15 AM |