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CustomersEula Nienow

Eula Nienow

osvaldo_rowe24@hotmail.com
Tickets31Responses9
Showing 1 - 31 of 31
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
63308286App crashes at checkoutSolvedUrgentEula Nienow—Faith HilllEmail
vipbopis
5h●Responded5/5——Apr 24, 2026-
18317296Cancel order requestClosedLowEula Nienow—Julie HodkiewiczChat
bopisreturns
4h○Sent, no reply———Apr 24, 2026Apr 30, 2026
05585561Missing items in shipmentSolvedNormalEula Nienow—Katrina JohnsSocial
shade-matchreturnsfragrance
1h⊘Not fired———Apr 23, 2026-
17532308Wrong shade sentSolvedNormalEula Nienow—Garth DooleyEmail
samples
5h○Sent, no reply———Apr 15, 2026-
02342003Missing items in shipmentSolvedNormalEula Nienow—Mr. Eliza Gerhold IVEmail
fragrancesamples
9h●Responded5/5——Apr 13, 2026-
81186742Shipping cost questionPendingNormalEula Nienow—Kaela FriesenSocial
damagedloyaltywholesale
-—Skipped———Apr 9, 2026-
35313987Cancel order requestPendingUrgentEula Nienow—Mr. Lonie HudsonEmail
refund
-—Skipped———Apr 1, 2026-
75382001Return after 30-day windowPendingHighEula Nienow—Faith HilllChat
samplesdamagedrefund
-—Skipped———Jan 16, 2026-
71826057Pro discount enrollmentSolvedNormalEula Nienow—Kip Schroeder IVChat
refund
16h●Responded1/5——Jan 15, 2026-
09641133Foundation match helpSolvedNormalEula Nienow—Amely PacochaChat
returnsfragrancesamples
2d 4h○Sent, no reply———Dec 19, 2025-
70675257Price match requestClosedLowEula Nienow—Dr. Mandy McLaughlinEmail—1d 6h○Sent, no reply———Dec 15, 2025Dec 20, 2025
97796868Allergic reaction concernSolvedNormalEula Nienow—Kaela FriesenChat—1d 6h○Sent, no reply———Dec 3, 2025-
87990382Influencer code not workingOpenNormalEula Nienow—Leonard Waters-HowellPhone
shipping
-—Skipped———Oct 14, 2025-
92004732Insider tier issueSolvedNormalEula Nienow—Garth DooleyChat
gift-card
2d○Sent, no reply———Oct 10, 2025-
23586158Missing items in shipmentSolvedHighEula Nienow—Oscar O'HaraPhone
gift-card
4h○Sent, no reply———Oct 3, 2025-
83391939Address change after shippingSolvedNormalEula Nienow—Lily RaynorChat
fragrance
6h○Sent, no reply———Sep 23, 2025-
08985000Klarna / Afterpay split issueSolvedHighEula Nienow—Mr. Cade SengerEmail
bopisrefund
4h●Responded10/11——Sep 23, 2025-
22193837Refund not receivedSolvedNormalEula Nienow—Darryl JacobiSocial
gift-cardfragranceloyalty
7h⊘Not fired———Sep 13, 2025-
53132016Gift card balance questionSolvedLowEula Nienow—Miss Amber Hintz Sr.Chat
influencer
22h⊘Not fired———Sep 9, 2025-
37332901Price match requestPendingNormalEula Nienow—Ignatius CummerataEmail—-—Skipped———Aug 29, 2025-
03494585App login problemSolvedNormalEula Nienow—Chaz RennerChat—4h○Sent, no reply———Aug 27, 2025-
72395561Shipping cost questionSolvedNormalEula Nienow—Mr. Cade SengerChat
loyalty
22h○Sent, no reply———Aug 19, 2025-
06862877BOPIS order cancelled at storeSolvedNormalEula Nienow—Eula McKenzieEmail
influencer
1d 7h⊘Not fired———Aug 15, 2025-
59480568Cancel subscription / Auto-replenishSolvedNormalEula Nienow—Kaela FriesenEmail
loyalty
5h●Responded5/5——Aug 14, 2025-
34154888Foundation match helpSolvedNormalEula Nienow—Oscar O'HaraChat—1h●Responded5/5——Aug 1, 2025-
08463624Question about product ingredientsClosedLowEula Nienow—Oscar O'HaraEmail
returnsshippingshade-match
2d 4h●Responded2/5——Jul 30, 2025Aug 2, 2025
80455230Discount code not workingClosedHighEula Nienow—Miss Amber Hintz Sr.Email
gift-card
4h○Sent, no reply———Jul 4, 2025Jul 11, 2025
01221449Wholesale order questionSolvedNormalEula Nienow—Garth DooleyEmail
loyaltyshipping
15h●Responded4/5——Jun 17, 2025-
07770973Return after 30-day windowSolvedNormalEula Nienow—Dr. Mandy McLaughlinChat
loyalty
9d 11h⊘Not fired———Jun 5, 2025-
50845131Pro discount enrollmentSolvedNormalEula Nienow—Kaela FriesenEmail—23h●Responded4/5——May 30, 2025-
42784660Insider tier issueSolvedNormalEula Nienow—Kaela FriesenEmail—1d 12h○Sent, no reply———May 27, 2025-
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Properties

Customer
Name
Eula Nienow
Email
osvaldo_rowe24@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
11,751
Lifetime spend
423
Last purchase
Mar 23, 2026
Skin tone
—
Foundation shade
—
Skin concerns
fine-lines, dryness, uneven-texture
Allergies / restrictions
—
Favorite brands
—
YTD spend
3,662
App installed
No
App last opened
Apr 28, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
95
Total orders
5
Preferred category
skincare
Tickets
Tickets
31
Last seen
Apr 24, 2026
Responses
Avg rating
4.56