Idella Goldner-Rodriguez
homer.homenick34@yahoo.com
Showing 1 - 18 of 18
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 86607472Loyalty points not posting | Idella Goldner-Rodriguez |  Julie Hodkiewicz | May 4, 2026, 5:37 PM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 35481854Question about product ingredients | Idella Goldner-Rodriguez |  Steve O'Conner | May 3, 2026, 10:19 PM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 26165576Lost package follow-up | Idella Goldner-Rodriguez |  Dr. Mandy McLaughlin | Mar 4, 2026, 3:13 PM |
| 1/5 | Closed my ticket as resolved when nothing was resolved. | 98743654Shipping cost question | Idella Goldner-Rodriguez | Julie Hodkiewicz | Feb 18, 2026, 6:27 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 75085546Price match request | Idella Goldner-Rodriguez |  Garth Dooley | Jan 27, 2026, 6:58 PM |
| 9/11 | The selection, the service, the app — all top tier. | 48637277Refund not received | Idella Goldner-Rodriguez |  Mr. Lonie Hudson | Jan 25, 2026, 9:48 PM |
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 04186501Gift card balance question | Idella Goldner-Rodriguez |  Darryl Jacobi | Jan 17, 2026, 1:22 PM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 13589887Shipping cost question | Idella Goldner-Rodriguez |  Leonard Waters-Howell | Nov 28, 2025, 11:36 AM |
| 5/5 | Got my Insider perks set up in under a minute. | 78631522Order arrived damaged | Idella Goldner-Rodriguez | Garth Dooley | Nov 22, 2025, 3:14 PM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 53179737Missing items in shipment | Idella Goldner-Rodriguez |  Eula McKenzie | Nov 3, 2025, 6:12 PM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 75093680Return after 30-day window | Idella Goldner-Rodriguez |  Chaz Renner | Oct 10, 2025, 2:28 PM |
| 2/5 | App kept asking for the same info on different screens. | 19789349Wholesale order question | Idella Goldner-Rodriguez |  Mr. Cade Senger | Oct 7, 2025, 6:53 AM |
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 56910582Store experience feedback | Idella Goldner-Rodriguez |  Lily Raynor | Sep 14, 2025, 8:17 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 55861282Shipping cost question | Idella Goldner-Rodriguez |  Amely Pacocha | Aug 28, 2025, 11:19 AM |
| 5/5 | Better samples program — let me actually pick what I want to try. | 30752667Cancel subscription / Auto-replenish | Idella Goldner-Rodriguez |  Mr. Eliza Gerhold IV | Aug 24, 2025, 4:02 PM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 18281135Order arrived damaged | Idella Goldner-Rodriguez | Mr. Cade Senger | Aug 3, 2025, 6:18 AM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 18443942Cancel subscription / Auto-replenish | Idella Goldner-Rodriguez | Dr. Mandy McLaughlin | Jun 27, 2025, 8:06 PM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 23515638Cancel order request | Idella Goldner-Rodriguez | Dr. Mandy McLaughlin | May 24, 2025, 1:37 PM |