Idella Goldner-Rodriguez
homer.homenick34@yahoo.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 95712316 | Lost package follow-up | Solved | Normal | — | Phone | gift-cardinfluencersamples | 2h | ⊘Not fired | — | — | — | May 21, 2026 | - | ||
| 19183882 | Shipping cost question | Closed | Normal | — | — | 18h | ○Sent, no reply | — | — | — | May 19, 2026 | May 26, 2026 | |||
| 44490418 | Allergic reaction concern | Solved | Normal | — | fragranceviprefund | 10h | ⊘Not fired | — | — | — | May 4, 2026 | - | |||
| 86607472 | Loyalty points not posting | Closed | Normal | — | — | 6h | ●Responded | 5/5 | — | — | May 2, 2026 | May 3, 2026 | |||
| 54536472 | Order arrived damaged | Solved | Normal | — | Chat | influencerfragrance | 2h | ○Sent, no reply | — | — | — | May 1, 2026 | - | ||
| 35481854 | Question about product ingredients | Solved | Normal | — | Chat | bopiswholesalevip | 4d 8h | ●Responded | 3/5 | — | — | Apr 27, 2026 | - | ||
| 02475430 | Missing items in shipment | Open | Low | — | refundreturnsinfluencer | - | —Skipped | — | — | — | Apr 24, 2026 | - | |||
| 56019234 | Foundation match help | Closed | Normal | — | Chat | influencerloyaltywholesale | 5h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 15, 2026 | ||
| 93825956 | Influencer code not working | Pending | Normal | — | wholesale | - | —Skipped | — | — | — | Apr 10, 2026 | - | |||
| 48321831 | Loyalty points not posting | Open | Normal | — | gift-card | - | —Skipped | — | — | — | Mar 11, 2026 | - | |||
| 07567851 | Wholesale order question | Solved | Normal | — | shade-matchbopis | 1d 15h | ⊘Not fired | — | — | — | Mar 8, 2026 | - | |||
| 26165576 | Lost package follow-up | Closed | Normal | — | Chat | influencerfragrancerefund | 2h | ●Responded | 9/11 | — | — | Mar 2, 2026 | Mar 6, 2026 | ||
| 47614438 | Wrong shade sent | Solved | Low | — | appdamagedsamples | 4h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |||
| 35728116 | Where is my order? | Solved | Normal | — | Social | shipping | 8h | ⊘Not fired | — | — | — | Feb 20, 2026 | - | ||
| 84194515 | Insider tier issue | Solved | Normal | — | sampleswholesaleshipping | 10h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |||
| 98743654 | Shipping cost question | Closed | Normal | — | Chat | damagedrefundsamples | 1h | ●Responded | 1/5 | — | — | Feb 16, 2026 | Feb 22, 2026 | ||
| 75085546 | Price match request | Solved | Normal | — | — | 21h | ●Responded | 5/5 | — | — | Jan 26, 2026 | - | |||
| 48637277 | Refund not received | Solved | Low | — | Chat | influencerapprefund | 6h | ●Responded | 9/11 | — | — | Jan 25, 2026 | - | ||
| 04186501 | Gift card balance question | Solved | Normal | — | refundbopis | 13h | ●Responded | 1/5 | — | — | Jan 16, 2026 | - | |||
| 78622200 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | — | 1d 1h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | ||
| 13589887 | Shipping cost question | Solved | High | — | loyaltywholesale | 19h | ●Responded | 5/5 | — | — | Nov 27, 2025 | - | |||
| 50968643 | Insider tier issue | Open | Normal | — | Phone | — | - | —Skipped | — | — | — | Nov 22, 2025 | - | ||
| 78631522 | Order arrived damaged | Solved | Low | — | Phone | fragranceloyaltydamaged | 7h | ●Responded | 5/5 | — | — | Nov 20, 2025 | - | ||
| 53179737 | Missing items in shipment | Solved | Urgent | — | influencerbopis | 2d 1h | ●Responded | 3/5 | — | — | Nov 1, 2025 | - | |||
| 99755455 | BOPIS pickup not ready | Closed | Normal | — | refundvipreturns | 1d 20h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 9, 2025 | |||
| 09797072 | Missing items in shipment | Solved | High | — | gift-cardvip | 2d 15h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |||
| 03461201 | Missing samples in order | Pending | Normal | — | Chat | gift-cardfragranceshipping | - | —Skipped | — | — | — | Oct 10, 2025 | - | ||
| 14010021 | Birthday gift not received | Solved | Normal | — | damaged | 13h | ⊘Not fired | — | — | — | Oct 8, 2025 | - | |||
| 19789349 | Wholesale order question | Solved | Urgent | — | — | 2d 6h | ●Responded | 2/5 | — | — | Oct 3, 2025 | - | |||
| 75093680 | Return after 30-day window | Solved | Normal | — | wholesale | 6d 2h | ●Responded | 3/5 | — | — | Oct 2, 2025 | - | |||
| 42897374 | Store experience feedback | Closed | Normal | — | gift-cardinfluencerdamaged | 2d 5h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 7, 2025 | |||
| 56910582 | Store experience feedback | Closed | High | — | — | 6d | ●Responded | 4/11 | — | — | Sep 8, 2025 | Sep 17, 2025 | |||
| 55861282 | Shipping cost question | Solved | Normal | — | Chat | vip | 2h | ●Responded | 4/5 | — | — | Aug 27, 2025 | - | ||
| 30752667 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | gift-cardshade-match | 9h | ●Responded | 5/5 | — | — | Aug 23, 2025 | Aug 30, 2025 | ||
| 06624305 | Foundation match help | Closed | Urgent | — | Social | influencer | 2h | ⊘Not fired | — | — | — | Aug 14, 2025 | Aug 19, 2025 | ||
| 49624753 | BOPIS pickup not ready | Solved | Normal | — | Phone | influencershippingvip | 14h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | ||
| 89704697 | Shipping cost question | Open | Normal | — | appfragrance | - | —Skipped | — | — | — | Aug 8, 2025 | - | |||
| 34888384 | Allergic reaction concern | Pending | Normal | — | Chat | vipappsamples | - | —Skipped | — | — | — | Aug 4, 2025 | - | ||
| 18281135 | Order arrived damaged | Solved | Normal | — | damagedappinfluencer | 2h | ●Responded | 4/5 | — | — | Aug 2, 2025 | - | |||
| 48485240 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shippingvipdamaged | 4h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | ||
| 18443942 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | shade-match | 7h | ●Responded | 10/11 | — | — | Jun 26, 2025 | - | ||
| 47279215 | Missing items in shipment | Open | Normal | — | Chat | shade-matchshippingsamples | - | —Skipped | — | — | — | Jun 21, 2025 | - | ||
| 28363632 | App login problem | Solved | Normal | — | Chat | wholesaledamaged | 2h | ⊘Not fired | — | — | — | Jun 7, 2025 | - | ||
| 72758900 | Shipping cost question | Solved | Normal | — | Chat | damagedrefund | 3h | ○Sent, no reply | — | — | — | May 28, 2025 | - | ||
| 23515638 | Cancel order request | Solved | Normal | — | Phone | influencerwholesalefragrance | 3h | ●Responded | 2/5 | — | — | May 23, 2025 | - |