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CustomersIdella Goldner-Rodriguez

Idella Goldner-Rodriguez

homer.homenick34@yahoo.com
Tickets45Responses18
Showing 1 - 45 of 45
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Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
95712316Lost package follow-upSolvedNormalIdella Goldner-Rodriguez—Julie HodkiewiczPhone
gift-cardinfluencersamples
2h⊘Not fired———May 21, 2026-
19183882Shipping cost questionClosedNormalIdella Goldner-Rodriguez—Steve O'ConnerEmail—18h○Sent, no reply———May 19, 2026May 26, 2026
44490418Allergic reaction concernSolvedNormalIdella Goldner-Rodriguez—Leonard Waters-HowellEmail
fragranceviprefund
10h⊘Not fired———May 4, 2026-
86607472Loyalty points not postingClosedNormalIdella Goldner-Rodriguez—Julie HodkiewiczEmail—6h●Responded5/5——May 2, 2026May 3, 2026
54536472Order arrived damagedSolvedNormalIdella Goldner-Rodriguez—Ignatius CummerataChat
influencerfragrance
2h○Sent, no reply———May 1, 2026-
35481854Question about product ingredientsSolvedNormalIdella Goldner-Rodriguez—Steve O'ConnerChat
bopiswholesalevip
4d 8h●Responded3/5——Apr 27, 2026-
02475430Missing items in shipmentOpenLowIdella Goldner-Rodriguez—Dr. Mandy McLaughlinEmail
refundreturnsinfluencer
-—Skipped———Apr 24, 2026-
56019234Foundation match helpClosedNormalIdella Goldner-Rodriguez—Garth DooleyChat
influencerloyaltywholesale
5h○Sent, no reply———Apr 11, 2026Apr 15, 2026
93825956Influencer code not workingPendingNormalIdella Goldner-Rodriguez—Steve O'ConnerEmail
wholesale
-—Skipped———Apr 10, 2026-
48321831Loyalty points not postingOpenNormalIdella Goldner-Rodriguez—Tommy KuvalisEmail
gift-card
-—Skipped———Mar 11, 2026-
07567851Wholesale order questionSolvedNormalIdella Goldner-Rodriguez—Mr. Cade SengerEmail
shade-matchbopis
1d 15h⊘Not fired———Mar 8, 2026-
26165576Lost package follow-upClosedNormalIdella Goldner-Rodriguez—Dr. Mandy McLaughlinChat
influencerfragrancerefund
2h●Responded9/11——Mar 2, 2026Mar 6, 2026
47614438Wrong shade sentSolvedLowIdella Goldner-Rodriguez—Yazmin JastEmail
appdamagedsamples
4h○Sent, no reply———Feb 28, 2026-
35728116Where is my order?SolvedNormalIdella Goldner-Rodriguez—Amely PacochaSocial
shipping
8h⊘Not fired———Feb 20, 2026-
84194515Insider tier issueSolvedNormalIdella Goldner-Rodriguez—Leonard Waters-HowellEmail
sampleswholesaleshipping
10h○Sent, no reply———Feb 18, 2026-
98743654Shipping cost questionClosedNormalIdella Goldner-Rodriguez—Julie HodkiewiczChat
damagedrefundsamples
1h●Responded1/5——Feb 16, 2026Feb 22, 2026
75085546Price match requestSolvedNormalIdella Goldner-Rodriguez—Garth DooleyEmail—21h●Responded5/5——Jan 26, 2026-
48637277Refund not receivedSolvedLowIdella Goldner-Rodriguez—Mr. Lonie HudsonChat
influencerapprefund
6h●Responded9/11——Jan 25, 2026-
04186501Gift card balance questionSolvedNormalIdella Goldner-Rodriguez—Darryl JacobiEmail
refundbopis
13h●Responded1/5——Jan 16, 2026-
78622200Klarna / Afterpay split issueSolvedNormalIdella Goldner-Rodriguez—Ignatius CummerataChat—1d 1h○Sent, no reply———Jan 10, 2026-
13589887Shipping cost questionSolvedHighIdella Goldner-Rodriguez—Leonard Waters-HowellEmail
loyaltywholesale
19h●Responded5/5——Nov 27, 2025-
50968643Insider tier issueOpenNormalIdella Goldner-Rodriguez—Miss Amber Hintz Sr.Phone—-—Skipped———Nov 22, 2025-
78631522Order arrived damagedSolvedLowIdella Goldner-Rodriguez—Garth DooleyPhone
fragranceloyaltydamaged
7h●Responded5/5——Nov 20, 2025-
53179737Missing items in shipmentSolvedUrgentIdella Goldner-Rodriguez—Eula McKenzieEmail
influencerbopis
2d 1h●Responded3/5——Nov 1, 2025-
99755455BOPIS pickup not readyClosedNormalIdella Goldner-Rodriguez—Mr. Cade SengerEmail
refundvipreturns
1d 20h○Sent, no reply———Nov 1, 2025Nov 9, 2025
09797072Missing items in shipmentSolvedHighIdella Goldner-Rodriguez—Mr. Cade SengerEmail
gift-cardvip
2d 15h○Sent, no reply———Oct 25, 2025-
03461201Missing samples in orderPendingNormalIdella Goldner-Rodriguez—Julie HodkiewiczChat
gift-cardfragranceshipping
-—Skipped———Oct 10, 2025-
14010021Birthday gift not receivedSolvedNormalIdella Goldner-Rodriguez—Darryl JacobiEmail
damaged
13h⊘Not fired———Oct 8, 2025-
19789349Wholesale order questionSolvedUrgentIdella Goldner-Rodriguez—Mr. Cade SengerEmail—2d 6h●Responded2/5——Oct 3, 2025-
75093680Return after 30-day windowSolvedNormalIdella Goldner-Rodriguez—Chaz RennerEmail
wholesale
6d 2h●Responded3/5——Oct 2, 2025-
42897374Store experience feedbackClosedNormalIdella Goldner-Rodriguez—Kaela FriesenEmail
gift-cardinfluencerdamaged
2d 5h○Sent, no reply———Oct 1, 2025Oct 7, 2025
56910582Store experience feedbackClosedHighIdella Goldner-Rodriguez—Lily RaynorEmail—6d●Responded4/11——Sep 8, 2025Sep 17, 2025
55861282Shipping cost questionSolvedNormalIdella Goldner-Rodriguez—Amely PacochaChat
vip
2h●Responded4/5——Aug 27, 2025-
30752667Cancel subscription / Auto-replenishClosedNormalIdella Goldner-Rodriguez—Mr. Eliza Gerhold IVChat
gift-cardshade-match
9h●Responded5/5——Aug 23, 2025Aug 30, 2025
06624305Foundation match helpClosedUrgentIdella Goldner-Rodriguez—Chaz RennerSocial
influencer
2h⊘Not fired———Aug 14, 2025Aug 19, 2025
49624753BOPIS pickup not readySolvedNormalIdella Goldner-Rodriguez—Dr. Mandy McLaughlinPhone
influencershippingvip
14h○Sent, no reply———Aug 14, 2025-
89704697Shipping cost questionOpenNormalIdella Goldner-Rodriguez—Mr. Eliza Gerhold IVEmail
appfragrance
-—Skipped———Aug 8, 2025-
34888384Allergic reaction concernPendingNormalIdella Goldner-Rodriguez—Jacklyn DareChat
vipappsamples
-—Skipped———Aug 4, 2025-
18281135Order arrived damagedSolvedNormalIdella Goldner-Rodriguez—Mr. Cade SengerEmail
damagedappinfluencer
2h●Responded4/5——Aug 2, 2025-
48485240Klarna / Afterpay split issueSolvedNormalIdella Goldner-Rodriguez—Steve O'ConnerChat
shippingvipdamaged
4h○Sent, no reply———Jul 12, 2025-
18443942Cancel subscription / Auto-replenishSolvedHighIdella Goldner-Rodriguez—Dr. Mandy McLaughlinChat
shade-match
7h●Responded10/11——Jun 26, 2025-
47279215Missing items in shipmentOpenNormalIdella Goldner-Rodriguez—Mr. Skyla TrantowChat
shade-matchshippingsamples
-—Skipped———Jun 21, 2025-
28363632App login problemSolvedNormalIdella Goldner-Rodriguez—Mr. Skyla TrantowChat
wholesaledamaged
2h⊘Not fired———Jun 7, 2025-
72758900Shipping cost questionSolvedNormalIdella Goldner-Rodriguez—Katrina JohnsChat
damagedrefund
3h○Sent, no reply———May 28, 2025-
23515638Cancel order requestSolvedNormalIdella Goldner-Rodriguez—Dr. Mandy McLaughlinPhone
influencerwholesalefragrance
3h●Responded2/5——May 23, 2025-
Page 1 of 1

Properties

Customer
Name
Idella Goldner-Rodriguez
Email
homer.homenick34@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
15,119
Lifetime spend
—
Last purchase
Mar 5, 2026
Skin tone
rich
Foundation shade
29W
Skin concerns
dark-circles, dullness
Allergies / restrictions
—
Favorite brands
Maison Margiela, Olaplex
YTD spend
1,258
App installed
—
App last opened
May 2, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
78
Total orders
16
Preferred category
men's
Tickets
Tickets
45
Last seen
May 21, 2026
Responses
Avg rating
4.44