Hollie Wunsch
soledad.schmidt@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned a product in 30 seconds through the app. Effortless. | 34536818Price match request | Hollie Wunsch |  Mr. Lonie Hudson | Mar 28, 2026, 5:06 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 15909181Gift card balance question | Hollie Wunsch |  Yazmin Jast | Feb 19, 2026, 5:23 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 56596333Missing items in shipment | Hollie Wunsch |  Chaz Renner | Jan 19, 2026, 1:03 PM |
| 4/5 | Pretty smooth. One step required a follow-up email. | 30737275Order arrived damaged | Hollie Wunsch |  Leonard Waters-Howell | Jan 5, 2026, 10:53 AM |
| 10/11 | Already referred three friends. They all love it too. | 33540436BOPIS order cancelled at store | Hollie Wunsch |  Amely Pacocha | Dec 14, 2025, 3:58 PM |
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 51326085Missing samples in order | Hollie Wunsch |  Miss Amber Hintz Sr. | Oct 8, 2025, 3:04 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 03055050Wrong shade sent | Hollie Wunsch |  Vilma Gusikowski | Oct 2, 2025, 12:52 AM |
| 1/5 | Add more clean / fragrance-free filters. | 96422584BOPIS order cancelled at store | Hollie Wunsch |  Garth Dooley | Sep 27, 2025, 2:08 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 51989931Lost package follow-up | Hollie Wunsch | Miss Amber Hintz Sr. | Aug 6, 2025, 12:16 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 96087813App login problem | Hollie Wunsch | Amely Pacocha | Jul 26, 2025, 12:54 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 77049736Restock alert for backorder | Hollie Wunsch |  Kaela Friesen | May 31, 2025, 10:58 AM |