Nayeli Schowalter
delia.rosenbaum20@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | The Insider program is okay. Not as good as some competitors. | 77426241Price match request | Nayeli Schowalter |  Eula McKenzie | May 10, 2026, 5:37 AM |
| 5/5 | More fragrance education in the app. | 76206507App crashes at checkout | Nayeli Schowalter |  Yazmin Jast | Apr 2, 2026, 5:16 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 48725957Where is my order? | Nayeli Schowalter |  Ignatius Cummerata | Mar 31, 2026, 7:37 AM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 52688887Store experience feedback | Nayeli Schowalter |  Kip Schroeder IV | Mar 13, 2026, 7:33 AM |
| 7/11 | Decent enough. The app has bugs sometimes. | 48618813Foundation match help | Nayeli Schowalter |  Dr. Mandy McLaughlin | Feb 24, 2026, 5:21 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 22495486Discount code not working | Nayeli Schowalter |  Julie Hodkiewicz | Feb 2, 2026, 7:04 AM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 92531531Item authenticity concern | Nayeli Schowalter |  Jacklyn Dare | Jan 14, 2026, 1:11 AM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 40088964Cancel subscription / Auto-replenish | Nayeli Schowalter |  Faith Hilll | Jan 6, 2026, 2:52 AM |
| 5/5 | Improve the BOPIS experience in stores. | 88510559Wrong shade sent | Nayeli Schowalter |  Darryl Jacobi | Dec 5, 2025, 3:24 PM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 39427697Insider tier issue | Nayeli Schowalter | Eula McKenzie | Sep 24, 2025, 6:46 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 26284532Pro discount enrollment | Nayeli Schowalter |  Amely Pacocha | Aug 23, 2025, 7:19 PM |
| 4/5 | Pretty smooth. One step required a follow-up email. | 98919295Birthday gift not received | Nayeli Schowalter | Yazmin Jast | Aug 14, 2025, 6:26 PM |