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CustomersJamel Hansen

Jamel Hansen

lavinia_zieme@hotmail.com
Tickets31Responses6
Showing 1 - 6 of 6
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Resolved the discount code issue and added bonus points for the trouble. 10/10.33256763Lost package follow-upJamel HansenKip Schroeder IVMay 12, 2026, 3:39 PM
3/5Just okay. The agent solved the immediate problem but the larger issue is still there.75989806Shipping cost questionJamel HansenMr. Lonie HudsonMar 11, 2026, 1:10 AM
10/11The brand range alone makes it worth it. Service makes it lifelong.68665960Wholesale order questionJamel HansenJacklyn DareMar 11, 2026, 1:00 AM
5/5Returned my serum no questions asked, refund hit my card the next day.02407944Loyalty points not postingJamel HansenMr. Eliza Gerhold IVJan 19, 2026, 11:38 AM
4/5Liked it overall. The first push notification came too soon after signup.49121828Store experience feedbackJamel HansenEula McKenzieNov 29, 2025, 7:47 PM
1/5Discount code didn't work, agent blamed me for entering it wrong. It was their typo.28594999Insider tier issueJamel HansenMr. Eliza Gerhold IVJul 29, 2025, 3:50 AM
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Properties

Customer
Name
Jamel Hansen
Email
lavinia_zieme@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
2,754
Lifetime spend
623
Last purchase
Feb 25, 2026
Skin tone
fair
Foundation shade
57W
Skin concerns
anti-aging, acne
Allergies / restrictions
sulfate-free
Favorite brands
Chanel, Diptyque
YTD spend
2,764
App installed
—
App last opened
May 13, 2026
Email subscribed
—
Marketing segment
new-customer
Last purchase amount
120
Total orders
18
Preferred category
—
Tickets
Tickets
31
Last seen
May 19, 2026
Responses
Avg rating
4.67