Jamel Hansen
lavinia_zieme@hotmail.com
Showing 1 - 31 of 31
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11881949 | Price match request | Closed | High | Jamel Hansen | — |  Chaz Renner | shippingloyaltyshade-match | 2d 10h | ○Sent, no reply | — | — | — | May 19, 2026 | May 27, 2026 | |
| 33256763 | Lost package follow-up | Solved | Normal | Jamel Hansen | — |  Kip Schroeder IV | — | 5h | ●Responded | 5/5 | — | — | May 11, 2026 | - | |
| 97016804 | Store experience feedback | Solved | Urgent | Jamel Hansen | — |  Yazmin Jast | vip | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 46162218 | Wholesale order question | Solved | Low | Jamel Hansen | — |  Mr. Lonie Hudson | — | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |
| 96506332 | Shipping cost question | Pending | Normal | Jamel Hansen | — |  Mr. Skyla Trantow | loyaltygift-cardbopis | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 90593282 | Discount code not working | Solved | Low | Jamel Hansen | — |  Dr. Mandy McLaughlin | damagedreturns | 15h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 89225662 | Order arrived damaged | Closed | Normal | Jamel Hansen | — | Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Apr 2, 2026 | |
| 68665960 | Wholesale order question | Solved | Normal | Jamel Hansen | — |  Jacklyn Dare | shippingappreturns | 2h | ●Responded | 10/11 | — | — | Mar 10, 2026 | - | |
| 75989806 | Shipping cost question | Closed | Low | Jamel Hansen | — | Mr. Lonie Hudson | Chat | refundsamplesfragrance | 3d 7h | ●Responded | 3/5 | — | — | Mar 7, 2026 | Mar 13, 2026 |
| 42295795 | BOPIS order cancelled at store | Solved | Normal | Jamel Hansen | — |  Mr. Eliza Gerhold IV | Chat | wholesalesamplesreturns | 1d 9h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 74515012 | Store experience feedback | Pending | Normal | Jamel Hansen | — |  Eula McKenzie | loyaltyapp | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 79348081 | Insider tier issue | Closed | Normal | Jamel Hansen | — | Kip Schroeder IV | Social | influencerapp | 6d 1h | ⊘Not fired | — | — | — | Feb 24, 2026 | Mar 8, 2026 |
| 39270250 | Refund not received | Solved | Normal | Jamel Hansen | — | Jacklyn Dare | wholesalerefund | 5h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | |
| 02407944 | Loyalty points not posting | Closed | Normal | Jamel Hansen | — | Mr. Eliza Gerhold IV | Chat | — | 6h | ●Responded | 5/5 | — | — | Jan 17, 2026 | Jan 23, 2026 |
| 25097906 | Refund not received | Solved | Normal | Jamel Hansen | — |  Miss Amber Hintz Sr. | samplesfragrancewholesale | 15h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 83849476 | Discount code not working | Solved | High | Jamel Hansen | — |  Steve O'Conner | refundloyalty | 22h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 49121828 | Store experience feedback | Solved | Normal | Jamel Hansen | — | Eula McKenzie | shippinggift-cardloyalty | 3d | ●Responded | 4/5 | — | — | Nov 26, 2025 | - | |
| 15580182 | Lost package follow-up | Solved | Normal | Jamel Hansen | — |  Vilma Gusikowski | Chat | viployaltyshade-match | 7d 17h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - |
| 21369835 | Cancel subscription / Auto-replenish | Solved | Normal | Jamel Hansen | — |  Garth Dooley | shippingfragrance | 1h | ⊘Not fired | — | — | — | Nov 18, 2025 | - | |
| 44886288 | Missing items in shipment | Solved | Normal | Jamel Hansen | — |  Darryl Jacobi | Phone | loyaltyshipping | 11h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 83984991 | Wholesale order question | Closed | Normal | Jamel Hansen | — | Miss Amber Hintz Sr. | fragranceshipping | 2d 19h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 16, 2025 | |
| 46683632 | Insider tier issue | Solved | Urgent | Jamel Hansen | — |  Faith Hilll | Chat | — | 4h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 75455353 | Insider tier issue | Closed | High | Jamel Hansen | — |  Julie Hodkiewicz | — | 13h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 21, 2025 | |
| 41424099 | Refund not received | Solved | High | Jamel Hansen | — | Miss Amber Hintz Sr. | Chat | — | 10h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - |
| 74704742 | Lost package follow-up | Pending | Normal | Jamel Hansen | — | Eula McKenzie | loyalty | - | —Skipped | — | — | — | Jul 30, 2025 | - | |
| 77970122 | Refund not received | Solved | Normal | Jamel Hansen | — | Julie Hodkiewicz | vipgift-card | 1h | ⊘Not fired | — | — | — | Jul 28, 2025 | - | |
| 28594999 | Insider tier issue | Solved | Low | Jamel Hansen | — | Mr. Eliza Gerhold IV | vip | 4d 6h | ●Responded | 1/5 | — | — | Jul 24, 2025 | - | |
| 60691843 | Foundation match help | Pending | Low | Jamel Hansen | — |  Tommy Kuvalis | Chat | loyaltyfragrance | - | —Skipped | — | — | — | Jun 30, 2025 | - |
| 69153352 | Where is my order? | Closed | Normal | Jamel Hansen | — | Eula McKenzie | gift-card | 2h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 24, 2025 | |
| 10507205 | Pro discount enrollment | Solved | Low | Jamel Hansen | — | Dr. Mandy McLaughlin | samples | 3h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 78790774 | Question about product ingredients | Solved | Normal | Jamel Hansen | — |  Mr. Cade Senger | Chat | shippingdamagedsamples | 2d 6h | ○Sent, no reply | — | — | — | May 30, 2025 | - |