Daphnee Moen
rodney_crona@yahoo.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 84603712Address change after shipping | Daphnee Moen |  Mr. Skyla Trantow | Mar 15, 2026, 4:07 PM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 09221005Where is my order? | Daphnee Moen |  Mr. Lonie Hudson | Feb 1, 2026, 7:06 AM |
| 2/5 | Customer service has gone downhill. Used to love this brand. | 74652164BOPIS pickup not ready | Daphnee Moen |  Mr. Eliza Gerhold IV | Dec 19, 2025, 1:12 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 56900797Foundation match help | Daphnee Moen |  Leonard Waters-Howell | Dec 13, 2025, 4:33 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 60290536Cancel subscription / Auto-replenish | Daphnee Moen |  Chaz Renner | Oct 20, 2025, 7:39 AM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 83135985Foundation match help | Daphnee Moen |  Oscar O'Hara | Aug 24, 2025, 7:09 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 66140191Allergic reaction concern | Daphnee Moen |  Steve O'Conner | Jun 30, 2025, 4:26 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 39513980Wrong shade sent | Daphnee Moen |  Kaela Friesen | Jun 3, 2025, 7:07 AM |