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CustomersDaphnee Moen

Daphnee Moen

rodney_crona@yahoo.com
Tickets37Responses8
Showing 1 - 37 of 37
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
70874030App login problemSolvedHighDaphnee Moen—Mr. Skyla TrantowChat
loyaltyrefundgift-card
3h○Sent, no reply———May 23, 2026-
15952500Allergic reaction concernSolvedLowDaphnee Moen—Steve O'ConnerEmail
appwholesaleshipping
6h○Sent, no reply———May 19, 2026-
11308380Question about product ingredientsSolvedLowDaphnee Moen—Faith HilllChat
shade-matchwholesale
7h○Sent, no reply———May 2, 2026-
77620010Discount code not workingClosedNormalDaphnee Moen—Mr. Skyla TrantowEmail
damaged
1d 7h○Sent, no reply———May 1, 2026May 6, 2026
98514217Shipping cost questionSolvedUrgentDaphnee Moen—Mr. Cade SengerChat
refundshade-match
18h○Sent, no reply———Apr 16, 2026-
84603712Address change after shippingSolvedHighDaphnee Moen—Mr. Skyla TrantowChat
wholesalerefund
6h●Responded10/11——Mar 13, 2026-
62128277Item authenticity concernSolvedLowDaphnee Moen—Garth DooleyChat
refundloyalty
2h○Sent, no reply———Mar 5, 2026-
71437979Store experience feedbackSolvedHighDaphnee Moen—Julie HodkiewiczSocial
vipapp
3h⊘Not fired———Feb 25, 2026-
17984584Discount code not workingClosedNormalDaphnee Moen—Lily RaynorEmail
loyaltyshipping
2d 7h○Sent, no reply———Feb 20, 2026Feb 26, 2026
09221005Where is my order?SolvedNormalDaphnee Moen—Mr. Lonie HudsonEmail—8h●Responded10/11——Jan 30, 2026-
94001668Birthday gift not receivedSolvedNormalDaphnee Moen—Dr. Mandy McLaughlinChat
bopisrefund
22h○Sent, no reply———Jan 12, 2026-
74652164BOPIS pickup not readyClosedNormalDaphnee Moen—Mr. Eliza Gerhold IVEmail—20h●Responded2/5——Dec 17, 2025Dec 24, 2025
56900797Foundation match helpClosedNormalDaphnee Moen—Leonard Waters-HowellEmail
samplesshipping
3h●Responded4/5——Dec 11, 2025Dec 14, 2025
55639431Missing items in shipmentSolvedNormalDaphnee Moen—Katrina JohnsChat
vipinfluencerrefund
6h○Sent, no reply———Dec 1, 2025-
08048611App crashes at checkoutOpenNormalDaphnee Moen—Mr. Skyla TrantowChat
bopis
-—Skipped———Nov 27, 2025-
34834731Price match requestSolvedNormalDaphnee Moen—Oscar O'HaraChat
vipinfluencerreturns
18h○Sent, no reply———Nov 17, 2025-
62296556Store experience feedbackClosedNormalDaphnee Moen—Tommy KuvalisEmail
shade-matchwholesalevip
1d○Sent, no reply———Nov 17, 2025Nov 20, 2025
60290536Cancel subscription / Auto-replenishClosedHighDaphnee Moen—Chaz RennerChat—20h●Responded3/5——Oct 17, 2025Oct 23, 2025
24585705Shipping cost questionSolvedNormalDaphnee Moen—Mr. Skyla TrantowPhone
shade-match
6h○Sent, no reply———Oct 12, 2025-
00516157Birthday gift not receivedOpenHighDaphnee Moen—Kaela FriesenPhone
bopisdamaged
-—Skipped———Oct 7, 2025-
89174036Insider tier issueSolvedNormalDaphnee Moen—Steve O'ConnerEmail
fragrance
18h○Sent, no reply———Oct 7, 2025-
37049689Influencer code not workingSolvedNormalDaphnee Moen—Steve O'ConnerEmail
fragranceinfluencer
2d 7h○Sent, no reply———Sep 6, 2025-
73238912Missing items in shipmentClosedNormalDaphnee Moen—Faith HilllChat—2d 14h○Sent, no reply———Sep 4, 2025Sep 9, 2025
10231664Return after 30-day windowClosedNormalDaphnee Moen—Mr. Cade SengerEmail
shippingdamagedloyalty
3h○Sent, no reply———Aug 28, 2025Aug 31, 2025
83135985Foundation match helpSolvedNormalDaphnee Moen—Oscar O'HaraChat
fragrancegift-cardvip
1d 7h●Responded4/5——Aug 22, 2025-
54358250BOPIS pickup not readySolvedNormalDaphnee Moen—Lily RaynorChat—2h⊘Not fired———Aug 8, 2025-
72789474Missing samples in orderClosedNormalDaphnee Moen—Mr. Eliza Gerhold IVEmail
returns
5h○Sent, no reply———Jul 28, 2025Aug 2, 2025
30031728Allergic reaction concernSolvedNormalDaphnee Moen—Mr. Eliza Gerhold IVChat
wholesale
4h○Sent, no reply———Jul 17, 2025-
36556689Store experience feedbackPendingNormalDaphnee Moen—Leonard Waters-HowellChat
shipping
-—Skipped———Jul 17, 2025-
05951547Store experience feedbackSolvedNormalDaphnee Moen—Mr. Skyla TrantowEmail
samplesrefund
3h○Sent, no reply———Jul 11, 2025-
62814391Loyalty points not postingSolvedNormalDaphnee Moen—Garth DooleyChat—7d○Sent, no reply———Jul 1, 2025-
66140191Allergic reaction concernSolvedNormalDaphnee Moen—Steve O'ConnerEmail
samplesrefund
1d 12h●Responded4/5——Jun 27, 2025-
54224391Address change after shippingSolvedNormalDaphnee Moen—Oscar O'HaraEmail
refundsamplesinfluencer
4h⊘Not fired———Jun 20, 2025-
72088958Price match requestPendingHighDaphnee Moen—Kaela FriesenChat—-—Skipped———Jun 10, 2025-
98784253Foundation match helpClosedNormalDaphnee Moen—Julie HodkiewiczEmail—14h○Sent, no reply———Jun 5, 2025Jun 12, 2025
39513980Wrong shade sentSolvedNormalDaphnee Moen—Kaela FriesenEmail
returnswholesale
3h●Responded4/5——Jun 2, 2025-
41325381Missing items in shipmentOpenLowDaphnee Moen—Miss Amber Hintz Sr.Chat
samplesgift-cardshade-match
-—Skipped———May 27, 2025-
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Properties

Customer
Name
Daphnee Moen
Email
rodney_crona@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
261
Lifetime spend
545
Last purchase
—
Skin tone
—
Foundation shade
—
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Glossier, Charlotte Tilbury, Drunk Elephant, Olaplex
YTD spend
—
App installed
No
App last opened
—
Email subscribed
Yes
Marketing segment
at-risk
Last purchase amount
78
Total orders
17
Preferred category
—
Tickets
Tickets
37
Last seen
May 23, 2026
Responses
Avg rating
5.13