Daphnee Moen
rodney_crona@yahoo.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70874030 | App login problem | Solved | High | — | Chat | loyaltyrefundgift-card | 3h | ○Sent, no reply | — | — | — | May 23, 2026 | - | ||
| 15952500 | Allergic reaction concern | Solved | Low | — | appwholesaleshipping | 6h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |||
| 11308380 | Question about product ingredients | Solved | Low | — | Chat | shade-matchwholesale | 7h | ○Sent, no reply | — | — | — | May 2, 2026 | - | ||
| 77620010 | Discount code not working | Closed | Normal | — | damaged | 1d 7h | ○Sent, no reply | — | — | — | May 1, 2026 | May 6, 2026 | |||
| 98514217 | Shipping cost question | Solved | Urgent | — | Chat | refundshade-match | 18h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | ||
| 84603712 | Address change after shipping | Solved | High | — | Chat | wholesalerefund | 6h | ●Responded | 10/11 | — | — | Mar 13, 2026 | - | ||
| 62128277 | Item authenticity concern | Solved | Low | — | Chat | refundloyalty | 2h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | ||
| 71437979 | Store experience feedback | Solved | High | — | Social | vipapp | 3h | ⊘Not fired | — | — | — | Feb 25, 2026 | - | ||
| 17984584 | Discount code not working | Closed | Normal | — | loyaltyshipping | 2d 7h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 26, 2026 | |||
| 09221005 | Where is my order? | Solved | Normal | — | — | 8h | ●Responded | 10/11 | — | — | Jan 30, 2026 | - | |||
| 94001668 | Birthday gift not received | Solved | Normal | — | Chat | bopisrefund | 22h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | ||
| 74652164 | BOPIS pickup not ready | Closed | Normal | — | — | 20h | ●Responded | 2/5 | — | — | Dec 17, 2025 | Dec 24, 2025 | |||
| 56900797 | Foundation match help | Closed | Normal | — | samplesshipping | 3h | ●Responded | 4/5 | — | — | Dec 11, 2025 | Dec 14, 2025 | |||
| 55639431 | Missing items in shipment | Solved | Normal | — | Chat | vipinfluencerrefund | 6h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | ||
| 08048611 | App crashes at checkout | Open | Normal | — | Chat | bopis | - | —Skipped | — | — | — | Nov 27, 2025 | - | ||
| 34834731 | Price match request | Solved | Normal | — | Chat | vipinfluencerreturns | 18h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | ||
| 62296556 | Store experience feedback | Closed | Normal | — | shade-matchwholesalevip | 1d | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 20, 2025 | |||
| 60290536 | Cancel subscription / Auto-replenish | Closed | High | — | Chat | — | 20h | ●Responded | 3/5 | — | — | Oct 17, 2025 | Oct 23, 2025 | ||
| 24585705 | Shipping cost question | Solved | Normal | — | Phone | shade-match | 6h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - | ||
| 00516157 | Birthday gift not received | Open | High | — | Phone | bopisdamaged | - | —Skipped | — | — | — | Oct 7, 2025 | - | ||
| 89174036 | Insider tier issue | Solved | Normal | — | fragrance | 18h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |||
| 37049689 | Influencer code not working | Solved | Normal | — | fragranceinfluencer | 2d 7h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |||
| 73238912 | Missing items in shipment | Closed | Normal | — | Chat | — | 2d 14h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 | ||
| 10231664 | Return after 30-day window | Closed | Normal | — | shippingdamagedloyalty | 3h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Aug 31, 2025 | |||
| 83135985 | Foundation match help | Solved | Normal | — | Chat | fragrancegift-cardvip | 1d 7h | ●Responded | 4/5 | — | — | Aug 22, 2025 | - | ||
| 54358250 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 2h | ⊘Not fired | — | — | — | Aug 8, 2025 | - | ||
| 72789474 | Missing samples in order | Closed | Normal | — | returns | 5h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Aug 2, 2025 | |||
| 30031728 | Allergic reaction concern | Solved | Normal | — | Chat | wholesale | 4h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | ||
| 36556689 | Store experience feedback | Pending | Normal | — | Chat | shipping | - | —Skipped | — | — | — | Jul 17, 2025 | - | ||
| 05951547 | Store experience feedback | Solved | Normal | — | samplesrefund | 3h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 62814391 | Loyalty points not posting | Solved | Normal | — | Chat | — | 7d | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | ||
| 66140191 | Allergic reaction concern | Solved | Normal | — | samplesrefund | 1d 12h | ●Responded | 4/5 | — | — | Jun 27, 2025 | - | |||
| 54224391 | Address change after shipping | Solved | Normal | — | refundsamplesinfluencer | 4h | ⊘Not fired | — | — | — | Jun 20, 2025 | - | |||
| 72088958 | Price match request | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Jun 10, 2025 | - | ||
| 98784253 | Foundation match help | Closed | Normal | — | — | 14h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 12, 2025 | |||
| 39513980 | Wrong shade sent | Solved | Normal | — | returnswholesale | 3h | ●Responded | 4/5 | — | — | Jun 2, 2025 | - | |||
| 41325381 | Missing items in shipment | Open | Low | — | Chat | samplesgift-cardshade-match | - | —Skipped | — | — | — | May 27, 2025 | - |