Hayley Runolfsdottir
sherry.ruecker@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 52301218BOPIS order cancelled at store | Hayley Runolfsdottir |  Kip Schroeder IV | May 24, 2026, 9:03 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 37285862Wholesale order question | Hayley Runolfsdottir |  Tommy Kuvalis | Apr 24, 2026, 3:39 AM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 75659649Gift card balance question | Hayley Runolfsdottir |  Lily Raynor | Apr 16, 2026, 9:04 AM |
| 9/11 | Already referred three friends. They all love it too. | 78992056Allergic reaction concern | Hayley Runolfsdottir |  Garth Dooley | Feb 26, 2026, 1:02 PM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 03954048Order arrived damaged | Hayley Runolfsdottir |  Kaela Friesen | Dec 31, 2025, 2:43 PM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 07708730Cancel subscription / Auto-replenish | Hayley Runolfsdottir | Kaela Friesen | Dec 23, 2025, 8:11 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 87439382Birthday gift not received | Hayley Runolfsdottir |  Steve O'Conner | Dec 19, 2025, 11:46 PM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 58611529Pro discount enrollment | Hayley Runolfsdottir |  Mr. Eliza Gerhold IV | Nov 22, 2025, 12:21 AM |
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 72986716App crashes at checkout | Hayley Runolfsdottir |  Chaz Renner | Nov 11, 2025, 4:53 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 42330433Discount code not working | Hayley Runolfsdottir |  Katrina Johns | Oct 5, 2025, 5:30 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 00452380Pro discount enrollment | Hayley Runolfsdottir |  Mr. Skyla Trantow | Jun 25, 2025, 9:09 AM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 11431136Store experience feedback | Hayley Runolfsdottir |  Mr. Lonie Hudson | Jun 18, 2025, 10:34 PM |